Banquet Operations Manager

The Post Oak; Portland, Northern (OR, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts

Health plans

Dental & Vision

Disability & 401(k)

Paid sick leave

Paid time off

Bonus potential

Job summary

Jake’s Grill in Portland, housed within the Sentinel Hotel, seeks an experienced Banquet Operations Manager to oversee all banquet functions from planning to execution. You will lead and develop staff, ensure exceptional guest experiences, and uphold high standards for service, food quality, and operations.

You’ll work closely with Front of House teams and local vendors to create memorable private dining events, manage inventory and invoicing, and drive private dining sales through client visits

Qualifications

• At least 3 years of banquet or event management experience in hospitality.
• Ability to write professional business correspondences and understand Banquet Event Orders (BEOs).
• Ability to coordinate and communicate with all departments, guests, clients and vendors.
• Knowledge of presentation audio/visual technology is a plus.
• Stable and progressive work history; strong work ethic.

Responsibilities

• Oversee all banquet functions from organization to execution, including delegation of responsibilities; including creation of Maps for Clients
• Work closely with Front of the House restaurant operations and other property events when needed
• Ensure excellence in guest satisfaction through effective training of staff and a hands-on, lead-by-example management style
• Inventory banquet supplies and equipment
• Manage POS system to ensure all event invoicing and payment processing is handled impeccably
• Partner with local vendors to secure appropriate rentals for varied equipment / supplies
• Manage hiring and oversight of banquet staff to include training, scheduling and development; arrange for temporary staffing as needed
• Conduct client visits that are targeted and meaningful to build private dining sales

Skills

Banquet management

Staff development

Guest service excellence

POS invoicing

Vendor coordination

Job description

Overview

Jake’s Grill is a Portland dining institution where timeless steakhouse elegance meets vibrant city energy. Nestled inside the historic Sentinel Hotel, it delights guests with expertly prepared steaks, fresh Northwest seafood, craft cocktails, and a warm, bustling atmosphere that has made it a favorite gathering spot for locals and visitors alike since 1994.

As a Banquet Operations Manager you will oversee banquet functions from organization to execution, lead and develop staff, ensure exceptional guest experiences, and maintain high standards for service, food quality, and operational performance.

Benefits

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid sick leave
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Responsible for all banquet functions from organization to execution, including delegation of responsibilities; including creation of Maps for Clients
• Work closely with Front of the House restaurant operations and other property events when needed
• Ensures excellence in guest satisfaction through effective training of staff, commitment to a “Do Whatever It Takes” attitude” and a hands-on, lead by example management style
• Responsible for inventorying all banquet supplies and equipment
• Manage POS system to ensure all Event Invoicing and payment processing is handled impeccably
• Partner with local vendors to secure appropriate rentals for varied equipment / supplies
• Manage hiring and oversight of banquet staff to include training, scheduling and development; in addition, arranging for temporary staffing as needed
• Conduct client visits that are targeted and meaningful to build private dining sales

Qualifications

• At least 3 years of restaurant, event or banquet management experience in a restaurant or hotel operation
• Ability to write business correspondences and understand full details laid out on Banquet Event Orders (BEO’s)
• Ability to coordinate and communicate in a professional manner with all departments, guests, clients and outside vendors
• Knowledge of presentation audio / visual technology is a plus
• Stable and progressive work history; Strong work ethic

EOE

Pay Range

USD $70,000.00 - USD $75,000.00 /Yr.