Banquet Operations Manager

The Marcus Corporation; Minneapolis (MN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

A free, well-balanced meal every shift

Room discounts at Marcus Hotels &…

Discounts at Marcus Hotels & Inns/

Job summary

The Lofton Hotel Minneapolis, a Marcus Hotels & Resorts property, seeks an experienced Banquet Manager to lead meetings, weddings, and events. You will oversee banquet operations, coordinate setup and service, and guide staff to uphold top hospitality standards.

Responsibilities include staffing, budgeting, inventory, and ensuring exceptional guest experiences, with a focus on teamwork across departments and maintaining brand quality.

Qualifications

• High school diploma required; college degree or equivalent work experience preferred.
• Position requires 2 years of Food & Beverage and supervisory experience.
• Ability to read, write, and communicate effectively in English.
• Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and POS systems.
• Additional language ability preferred.

Responsibilities

• Interview, select, train, supervise, and counsel restaurant staff for efficient operation.
• Ensures the highest quality of food, beverage, and service related to all banquet areas.
• Directs and coordinates the activities of all assigned personnel and departmental responsibilities. Responsible for training standards throughout department.
• Ensures the coordination of banquet service needs with food production.
• Maintains effective communications within and between departments to ensure proper servicing of guests expectations.
• Maintains warm, hospitable guest relations in all guest contact. Interacts with banquet department associates as needed for guest service purposes.
• Controls labor, costs and expenses, and operates within budgetary and forecasted guidelines.
• Maintains accurate banquet function’s records and banquet checks.
• Maintains adequate inventories of banquet and beverage service supplies to meet the needs of the hotel and the guest.
• Maintains a high quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility.
• Responds to individual guest needs as they occur.
• Interfaces department and self with other departments of the hotel to ensure a harmonious working relationship.
• Establish and maintain effective associate relations.
• Ensure discipline is administered timely and fairly with HR involvement.
• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

Skills

Food & Beverage operations

Beverage operations

Wine knowledge

Inventory management

English communication

Supervisory experience

Education

High school diploma or equivalent

College degree or equal work experience

Job description

The Lofton Hotel Minneapolis, a Marcus Hotels & Resorts property, seeks an experienced Banquet Manager to lead meetings, weddings, and events. You will oversee banquet operations, coordinate setup and service, and guide staff to uphold top hospitality standards.

Responsibilities include staffing, budgeting, inventory, and ensuring exceptional guest experiences, with a focus on teamwork across departments and maintaining brand quality.