Banquet Operations Leader for Premier Events

Best-Western-Premier,-the-Central-Hotel; Harrisburg (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Job summary

The Banquet Manager at Best Western Premier, the Central Hotel, leads the banquet team to ensure flawless execution of banquets, meetings, and events with a focus on guest satisfaction and service excellence.

You will manage budgets, scheduling, and staffing while maintaining high standards of hospitality and safety, requiring a strong background in food & beverage management and flexibility to work weekends/evenings/holidays.

Qualifications

• Lead, cultivate, and manage a banquet team.
• Strong organizational and office administrative skills.
• Clear communication with sales, leadership, and clients.
• Strong ability to execute banquets, events, and meetings.
• Budget management within department budget.
• P&L understanding and impact on line items.
• Payroll control and staffing based on forecasted revenue.

Responsibilities

• Lead and direct execution of all banquet events.
• Interact with group contacts to ensure guest satisfaction.
• Recruit and train banquet team members.
• Develop service standards for banquets, meetings, and events.
• Inspect meeting spaces for cleanliness and maintenance.

Skills

Leadership

Organization

Communication

Banquet/Event execution

Budget Management

P&L Management

Payroll & Scheduling

Education

High School Diploma or equivalent

RAMP Certification

Job description

The Banquet Manager at Best Western Premier, the Central Hotel, leads the banquet team to ensure flawless execution of banquets, meetings, and events with a focus on guest satisfaction and service excellence.

You will manage budgets, scheduling, and staffing while maintaining high standards of hospitality and safety, requiring a strong background in food & beverage management and flexibility to work weekends/evenings/holidays.