Banquet Operations Lead — Elevate Guest Experience

DC101 Dickinson College; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Dickinson College is seeking a Catering Supervisor to assist the Catering Manager and other catering supervisors in delivering all special functions and delivery services throughout Dining Services. The role involves overseeing banquet operations, planning equipment needs and timelines, and coordinating staff to set up, serve, and clean up events on or off campus.

You will lead pre-event meetings, determine service timing for high quality guest experiences, and ensure effective communication

Qualifications

• Supervisory and training experience preferred.
• Experience coordinating large catering events.
• Ability to delegate tasks and monitor staff performance.
• Understanding of food safety and guest service standards.

Responsibilities

• Oversee all phases of banquet operations.
• Plan equipment needs and timelines for catered events.
• Create lists and delegate responsibilities to staff or work independently to set up, serve, and clean up events.
• Hold pre-event meetings to align expectations and instructions for staff.
• Determine optimal food service timing for quality.
• Communicate with kitchen and event contacts as needed.
• Lead or support post-event cleanup efficiently.
• Coordinate loading/unloading of dishes and equipment by department.
• Schedule staff via Microsoft Teams and maintain records.
• Inventory catering equipment, linens, and disposables.

Skills

Staff supervision

Event planning

Scheduling

Leadership

MS Teams

Food safety

Driver's license

Tools

Microsoft Teams

Job description

Dickinson College is seeking a Catering Supervisor to assist the Catering Manager and other catering supervisors in delivering all special functions and delivery services throughout Dining Services. The role involves overseeing banquet operations, planning equipment needs and timelines, and coordinating staff to set up, serve, and clean up events on or off campus.

You will lead pre-event meetings, determine service timing for high quality guest experiences, and ensure effective communication