Banquet Operations Lead — Drive Exceptional Event Service

DR HOTEL EMPLOYEE LEASING LLC; Princeton (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

DR HOTEL EMPLOYEE LEASING LLC at Hyatt Princeton in Princeton, NJ is seeking a Banquet Captain to lead banquet staff, oversee setup, service, and breakdown of events, and ensure every detail meets high guest-service standards. This role requires coordinating timing, reviewing event orders, communicating clearly with servers and kitchen teams, and staying calm under busy conditions. Flexible to work any shifts, including holidays and weekends.

Qualifications

• Previous banquet or hospitality leadership experience preferred.
• Strong communication and team leadership skills.
• Professional, organized and service oriented.
• Ability to multitask and stay calm during busy events.
• Able to stand, walk and lift during event operations.
• Flexible to work any shifts including holidays and weekends.

Responsibilities

• Lead banquet staff during setup, service, and breakdown of events
• Review event orders and ensure rooms are set to specifications
• Coordinate timing, service flow, and guest needs throughout events
• Communicate event details to servers and support teams
• Assist with serving food, beverages, and clearing tables as needed
• Ensure cleanliness, professionalism, and adherence to service standards
• Address guest concerns promptly and professionally
• Communicate event updates and needs to leadership and kitchen teams

Skills

Leadership

Communication

Guest service

Multitasking

Organization

Job description

DR HOTEL EMPLOYEE LEASING LLC at Hyatt Princeton in Princeton, NJ is seeking a Banquet Captain to lead banquet staff, oversee setup, service, and breakdown of events, and ensure every detail meets high guest-service standards. This role requires coordinating timing, reviewing event orders, communicating clearly with servers and kitchen teams, and staying calm under busy conditions. Flexible to work any shifts, including holidays and weekends.