Banquet Captain: Lead Events & Service Excellence

Hyatt Hotels Corporation; Chapel Hill (NC); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401K with company match

Paid Vacation and sick days

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at Crossroads

Retailer discounts

Job summary

Hyatt is seeking a banquet server to lead and assist event service. You will coach team members, prepare banquet spaces with linen, table settings, and beverage service, and handle room refreshes while maintaining cleanliness. Flexible schedule and weekend work required.

The role emphasizes independent work and guest-focused service in a hospitality setting, with opportunities for growth and benefits through Hyatt.

Qualifications

• High school diploma or equivalent.
• 2-3 years of related F&B and/or hospitality experience; banquet or catering preferred.
• Supervisory experience, skills and abilities.
• Ability to work independently without direct supervision.
• Pay range: $19.00/hr based upon experience.

Responsibilities

• Lead other associates by coaching and directing.
• Present the event menu, linen and table settings, beverage service.
• Oversee banquet preparation and room refreshes.
• Maintain sanitary environment.

Skills

Supervisory experience

Time management

Detail oriented

Flexible schedule

Independent worker

Education

High school diploma or equivalent

Job description

Hyatt is seeking a banquet server to lead and assist event service. You will coach team members, prepare banquet spaces with linen, table settings, and beverage service, and handle room refreshes while maintaining cleanliness. Flexible schedule and weekend work required.

The role emphasizes independent work and guest-focused service in a hospitality setting, with opportunities for growth and benefits through Hyatt.