Banquet Operations Lead: Create Memorable Guest Experiences

Kimpton Hotels & Restaurants; Philadelphia (Philadelphia County); On-site; USD 70,000 - 80,000; Full time

Job summary

Kimpton Hotels & Restaurants in Philadelphia, PA is seeking a Banquet Operations Manager to lead the banquet team, ensure guest satisfaction, and operate within budgets and goals. You’ll oversee daily banquet service of food and beverages with a focus on quality, timing, and hospitality.

The role requires 3+ years of banquet experience, supervisory exposure, and a passion for creating personable experiences. Collaboration with chefs, cooks, and staff is essential to deliver extraordinary events.

Qualifications

• 3+ years of banquet experience, with supervisory experience.
• Alcohol Awareness Training preferred.
• Food Handler Certification preferred.
• Ability to get along with staff and guests.
• Passion for creating ridiculously personable experiences.

Responsibilities

• Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return!
• Lead all aspects of banquet operations and manage all floor staff.
• Work cooperatively with chefs and cooks.
• Promote a multifaceted and team work driven environment.
• Ensure guests are served in an expedient and friendly manner.

Skills

Banquet ops management

Staff leadership

Guest service

Education

Alcohol Awareness Training

Food Handler Certification

Job description

Kimpton Hotels & Restaurants in Philadelphia, PA is seeking a Banquet Operations Manager to lead the banquet team, ensure guest satisfaction, and operate within budgets and goals. You’ll oversee daily banquet service of food and beverages with a focus on quality, timing, and hospitality.

The role requires 3+ years of banquet experience, supervisory exposure, and a passion for creating personable experiences. Collaboration with chefs, cooks, and staff is essential to deliver extraordinary events.