Banquet Operations Lead

Hotel Monteleone; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Hotel Monteleone is seeking a Banquet Captain to lead service for events in a fast-paced New Orleans setting. You will oversee banquet staff, coordinate room setups, and ensure adherence to service standards, while delivering exceptional guest experiences.

The role requires strong leadership, organizational skills and the ability to manage multiple functions simultaneously, with a focus on teamwork and guest satisfaction.

Qualifications

• Experience in banquet or hospitality Leadership roles preferred.
• Strong guest service and communication skills.
• Ability to manage multiple tasks and lead a team under pressure.

Responsibilities

• Anticipate guests’ needs and deliver prompt service.
• Maintain cleanliness and organization of work areas.
• Organize back-of-house to ensure safe operations.
• Coordinate banquet functions per hotel standards.
• Prepare staff schedules and manage labor forecasts.
• Assist meeting planners with room setups and signage.

Skills

Guest Service

Leadership

Team Work

Interpersonal

Education

Associate degree

Tools

Ultipro

Excel

Job description

Hotel Monteleone is seeking a Banquet Captain to lead service for events in a fast-paced New Orleans setting. You will oversee banquet staff, coordinate room setups, and ensure adherence to service standards, while delivering exceptional guest experiences.

The role requires strong leadership, organizational skills and the ability to manage multiple functions simultaneously, with a focus on teamwork and guest satisfaction.