Banquet Manager

Distinctive Hospitality Group; West Natick (MA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Career development

Luxury work environment

Job summary

Distinctive Hospitality Group in Natick, MA seeks an accomplished Banquet Manager to lead luxury events and uphold 4-Diamond standards. You will manage banquet operations, coordinate with clients and vendors, and supervise staff to ensure impeccable service.

The role requires strong leadership, attention to detail, and the ability to handle multiple events simultaneously while maintaining exceptional guest experiences.

Qualifications

• Must be able to manage banquet operations end-to-end.
• Strong leadership and guest-service focus for luxury events.
• Experience with high-profile, multi-event schedules preferred.

Responsibilities

• Oversee setup, execution, and breakdown of banquets to meet 4-Diamond standards.
• Coordinate with clients, catering staff and vendors for seamless events.
• Train and supervise banquet staff; schedule shifts and monitor performance.
• Manage inventory and supplies for events; ensure costs stay within budget.
• Handle inquiries and maintain strong client relationships with luxury service.
• Ensure compliance with health, safety and sanitation regulations.
• Prepare and manage banquet budgets with forecasting and cost control.
• Maintain accurate event records and documentation per procedures.

Skills

Leadership

Team management

Customer service

Multitasking

Communication

Event software

Education

High school diploma or equivalent

Hospitality management degree (preferred)

Tools

Event management software

Job description

Distinctive Hospitality Group is seeking an accomplished and experienced Banquet Manager to join us. The Banquet Manager will oversee all banquet operations, ensuring exceptional service and client satisfaction that meet the high standards expected of a distinguished 4-Diamond establishment. This role requires strong leadership skills, attention to detail, and the ability to coordinate multiple events simultaneously to create memorable and luxurious experiences for our guests.

Responsibilities

• Manage banquet event operations from start to finish, including setup, execution, and breakdown, ensuring all services uphold 4-Diamond quality standards
• Coordinate with clients, catering staff, and vendors to ensure seamless and impeccable event delivery
• Train, supervise, and schedule banquet staff to maintain exceptional service standards consistent with 4-Diamond hospitality
• Monitor inventory and supplies meticulously to guarantee smooth event execution
• Handle customer inquiries, resolve issues promptly, and maintain strong client relationships with a focus on luxury guest experiences
• Ensure compliance with all health, safety, and sanitation regulations, reflecting the highest industry standards
• Prepare and manage banquet budgets, including forecasting and cost control while maintaining premium service quality
• Maintain accurate event records and documentation in accordance with 4-Diamond operational procedures

Requirements

• Proven experience as a Banquet Manager or similar role in a luxury or 4-Diamond hospitality environment
• Excellent leadership and team management skills with a focus on delivering upscale guest services
• Strong organizational and multitasking abilities to handle multiple high-profile events
• Exceptional customer service and communication skills tailored to a discerning clientele
• Ability to work flexible hours, including nights and weekends as needed
• Knowledge of banquet event management software is a plus
• High school diploma or equivalent; degree in hospitality management preferred

Benefits

• Competitive salary of $65,000.00 - $70,000.00 per year, paid bi-weekly
• Opportunities for professional growth and development within Distinctive Hospitality Group
• Comprehensive health and wellness benefits package
• Paid time off and holiday pay
• Supportive and dynamic work environment dedicated to excellence and luxury service

About the Company

Distinctive Hospitality Group is a leading provider in the hospitality industry known for its exceptional customer experiences and commitment to excellence. Located in Natick, MA, our 4-Diamond property prides itself on offering a professional and welcoming environment to both our guests and team members. Join us to be a part of a passionate, luxury-focused team that is dedicated to delivering high-quality service and unforgettable upscale events.

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