Banquet Manager

Hilton Mystic; Mystic (CT); On-site; USD 55,000 - 60,000; Full time

Job summary

Hilton Mystic seeks a Banquet Manager responsible for overseeing banquet events, ensuring high-quality execution and guest satisfaction. The ideal candidate will have experience in banquet management, exceptional organizational skills, and a commitment to delivering outstanding hospitality experiences.

Benefits

Competitive compensation package

Health, dental, and vision insurance

401(k) retirement plan

Paid time off and vacation

Go Hilton Team Member travel discount

Qualifications

• Previous experience in banquet management or related role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Coordinate and manage all aspects of banquet events, including setup, breakdown, and service.
• Supervise banquet staff, providing guidance, training, and support.
• Monitor event budgets, expenses, and revenue, ensuring profitability.

Skills

Organizational skills

Communication

Interpersonal abilities

Leadership

Problem-solving

Job description

Description of the role:

The Banquet Manager at Hilton Mystic plays a crucial role in ensuring the success of all banquet events and functions. This individual will oversee the planning, coordination, and execution of banquets, conferences, and other special events. They will work closely with the our Director of Operations, sales team, culinary staff, and other departments within the hotel to deliver exceptional guest experiences and maximize revenue opportunities.

Responsibilities:

• Coordinate and manage all aspects of banquet events, including setup, breakdown, and service.
• Ensure smooth and professional execution of events, adhering to high-quality standards and timelines.
• Supervise banquet staff, providing guidance, training, and support to ensure exceptional service delivery.
• Collaborate with event planners, chefs, and other departments to ensure all guest requirements are met and exceeded.
• Review event orders and communicate details to relevant staff members to ensure accurate execution.
• Manage and resolve any guest concerns or complaints promptly and professionally.
• Monitor event budgets, expenses, and revenue, ensuring profitability and cost control.
• Maintain inventory of banquet supplies, equipment, and linens, ensuring availability and proper storage.

Requirements:

• Previous experience in banquet management or related role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to lead and motivate a team.
• Attention to detail and problem-solving skills.
• Knowledge of food and beverage operations.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits:

• Competitive compensation package.
• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and vacation.
• Go Hilton Team Member travel discount

Salary: $55,000-60,000 / year

About the Company:

Hilton Mystic is a renowned hotel located in beautiful Mystic, Connecticut. As part of the Hilton brand, we strive to deliver exceptional hospitality experiences to our guests. Our hotel features modern amenities and comfortable accommodations With a strong commitment to service excellence, we pride ourselves on creating memorable experiences for our guests and providing a positive work environment for our employees.