Banquet Manager

Crescent Hotels & Resorts; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Crescent Hotels & Resorts seeks a Banquet Manager for a Curio Collection by Hilton property in Houston, TX. You will lead daily banquet operations, ensuring flawless service, guest satisfaction, and adherence to BEOs and luxury standards.

This hands-on leader will manage setup, service, breakdown, pre-shift meetings, scheduling, and coaching of banquet staff, while collaborating with Catering Sales, Conference Services, Culinary, and engineering to deliver memorable events.

Qualifications

• Previous banquet leadership experience in a luxury hotel
• Strong knowledge of banquet operations, service standards, and BEOs
• Experience in staffing, labor management, and event execution

Responsibilities

• Oversee banquet setup, service, and breakdown according to BEOs and standards.
• Lead pre-shift meetings, assign responsibilities, monitor service and guest satisfaction.
• Collaborate with Catering Sales, Conference Services, Culinary, Stewarding, Engineering and other departments to ensure flawless execution.

Skills

Banquet leadership

Team leadership

Operations management

BEOs knowledge

Staff scheduling

Customer service

Communication

Job description

A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.

The Banquet Manager is responsible for leading the daily operation and execution of banquet events while ensuring exceptional service, operational efficiency, and memorable guest experiences consistent with the standards of a luxury Curio Collection by Hilton property.

This hands-on leader will oversee banquet setup, service, and breakdown while ensuring events are executed accurately according to Banquet Event Orders (BEOs), client expectations, and hotel service standards. The Banquet Manager will lead pre-shift meetings, assign responsibilities, monitor service, and remain highly visible throughout events to support the team and address guest or client needs.

Key responsibilities include recruiting, training, scheduling, coaching, and developing banquet team members, managing labor and productivity, maintaining banquet equipment and inventory, ensuring proper room setups, and supporting food, beverage, sanitation, safety, and responsible alcohol service standards.

The Banquet Manager will work closely with Catering Sales, Conference Services, Culinary, Stewarding, Engineering, and other hotel departments to ensure seamless communication and flawless event execution.

The ideal candidate has previous banquet leadership experience within a full-service, upscale, or luxury hotel, along with strong knowledge of banquet operations, service standards, BEOs, staffing, labor management, and event execution. Strong leadership, communication, organization, and problem-solving skills are essential.

Previous Hilton experience, particularly within a Curio Collection or luxury/soft-brand property, is highly preferred.

Schedule flexibility, including early mornings, evenings, weekends, and holidays based on event and business needs, is required.

Lead from the floor. Perfect every detail. Create events guests will remember.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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