Banquet Manager

Commonwealth-Lodging-Management-LL; Glen Allen (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Commonwealth-Lodging-Management-LL is seeking a Banquet Manager in Virginia to lead event operations for weddings, corporate meetings, conferences and catered functions. You will coordinate staffing, timelines, room setups, and service styles to ensure flawless execution and guest satisfaction.

You will manage banquet teams, temporary staff, and agency staff during peak periods while maintaining budgetary goals and delivering exceptional service at dynamic venues.

Qualifications

• Minimum 2 years of banquet or catering management experience.
• Hotel, conference center, or event venue experience preferred.
• Experience overseeing banquet teams in high-volume environments.
• Experience managing both permanent and temporary staff preferred.

Responsibilities

• Review and execute Banquet Event Orders (BEOs).
• Coordinate room setups, event timelines, and service styles.
• Direct event setup, service, breakdown, and room transitions.
• Oversee multiple events and functions occurring simultaneously.
• Lead, coach, and supervise banquet team members.
• Serve as the primary on-site contact for event clients and resolve concerns.
• Deliver exceptional customer service throughout each event.

Skills

Leadership

Organizational skills

Multitasking

Banquet operations

Communication

Customer service

Staff coaching

Job description

NOW HIRING!BANQUET MANAGERLead Exceptional Events From Planning to ExecutionAre you a hospitality leader who thrives in a fast-paced environment and enjoys coordinating memorable events? We are seeking an experienced Banquet Manager to oversee the successful execution of weddings, corporate meetings, conferences, social events, and catered functions.This is an exciting opportunity to lead event operations, manage banquet teams, and ensure every event exceeds guest expectations.WHAT YOU'LL DOEvent Operations & LeadershipReview and execute Banquet Event Orders (BEOs)Coordinate room setups, event timelines, and service stylesEnsure all client specifications are delivered accuratelyDirect event setup, service, breakdown, and room transitionsOversee multiple events and functions occurring simultaneouslyTeam ManagementSchedule and supervise banquet captains, servers, and setup teamsManage temporary and agency staff during peak business periodsLead, coach, and support banquet team membersEnsure staffing levels align with event requirements and service standardsGuest & Client RelationsServe as the primary on-site contact for event clientsResolve event-related concerns quickly and professionallyDeliver exceptional customer service throughout each eventBuild positive relationships with clients and internal departmentsCoordination & PlanningPartner with Sales and Culinary teams to prepare for upcoming eventsCoordinate staffing, equipment, and service needsManage banquet room turns and changeovers within tight timelinesEnsure flawless execution of multi-day meetings and conferencesFINANCIAL & OPERATIONAL RESPONSIBILITIESMonitor banquet labor costs and staffing efficiencyManage temporary labor expenses within budget guidelinesReview agency invoices for accuracyTrack linen and equipment inventoryIdentify replacement and replenishment needsMonitor loss and damage of banquet assetsVerify guest counts and service additions for accurate event billingSupport operational and financial goals of the departmentWHY JOIN OUR TEAM?Lead memorable weddings, conferences, and special eventsWork in a dynamic hospitality environmentCollaborate with talented culinary, sales, and operations teamsDevelop leadership skills and advance your hospitality careerMake a direct impact on guest satisfaction and event successAPPLY TODAYLead the Team. Execute the Vision. Deliver Exceptional Events.Join a hospitality team where your leadership, organization, and commitment to excellence create unforgettable guest experiences every day.QUALIFICATIONSEducation & ExperienceMinimum 2 years of banquet or catering management experienceHotel, conference center, or event venue experience preferredExperience overseeing banquet teams in high-volume environmentsExperience managing both permanent and temporary staff preferredSkills & AbilitiesStrong leadership and team development skillsExceptional organizational and multitasking abilitiesAbility to read and execute complex Banquet Event Orders (BEOs)Strong problem-solving and decision-making skillsAbility to work effectively under pressure and tight timelinesExcellent communication and customer service skillsExperience coordinating multiple events simultaneouslyPHYSICAL REQUIREMENTSStand and walk for extended periods during event setup and serviceAssist with moving banquet equipment, tables, chairs, and linensRegularly lift up to 40 poundsWork throughout banquet spaces, meeting rooms, and hotel facilitiesAvailable to work flexible schedules, including:Early morningsEveningsWeekendsHolidays