Banquet Manager

Crescent Hotels & Resorts; Fairfax (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Banquet Manager, where you'll lead a dynamic team to elevate guest experiences. This role requires a blend of leadership, communication, and hospitality skills to ensure every event runs smoothly. You'll be responsible for managing staff, overseeing event setups, and maintaining high service standards. If you're passionate about creating memorable experiences and thrive in a fast-paced environment, this is the perfect opportunity for you. Embrace the chance to make an impact in a supportive and innovative workplace.

Qualifications

• Minimum two years' experience as a banquet manager.
• Proficiency in English and excellent guest communication skills.
• Comprehensive knowledge of food and beverage service standards.

Responsibilities

• Lead and supervise the banquet team to ensure guest satisfaction.
• Oversee the setup and cleanup of function rooms for events.
• Communicate effectively with kitchen and service staff for timely execution.

Skills

Banquet Management Experience

Alcohol Awareness Certification

English Communication

Food and Beverage Knowledge

Guest Communication Skills

Team Player

Problem-Solving

Flexibility

Job description

Description

Are you a passionate Banquet Manager who is not afraid of thinking outside the box? Then, we have the job for you! Come and join Team Crescent.
As a Banquet Manager, you will strategically lead the team to take guest satisfaction to the next level.

1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
2. Supervise the set-up of function rooms, including the placement of linens, silver, china, and glassware according to event specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and setup.
3. Communicate verbally, in a calm and positive demeanor, with kitchen, service, beverage, convention services, engineering staff, and guest hosts to ensure timely event execution, quality service, and compliance with safety and health regulations and standards.
4. Supervise the clean-up of the function room and proper breakdown and storage of equipment.
5. Enter billing information into point of sale/automated sales system to generate final guest checks. Process payroll for each event, including calculating hours worked and gratuity distribution.
6. Monitor staff attendance according to schedules, adjust and reassign server stations as necessary to ensure quality service during functions.
7. Provide clear direction to staff both verbally and in writing.
8. Maintain regular attendance and be available to work flexible hours, including nights, holidays, and weekends.
9. Perform other job-related duties as assigned.

Required Skills and Abilities

• Minimum two years' banquet manager experience.
• Alcohol awareness certification preferred.
• Availability to work flexible schedules, including nights, holidays, and weekends.
• Proficiency in English communication.
• Self-starting personality with an even disposition.
• Professional appearance and manner.
• Excellent guest communication skills.
• Willingness to assist coworkers and be a team player.
• Comprehensive knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and service ware.
• Understanding of federal, state, and local health and safety regulations.
• Ability to lift, carry, or transport up to 50 pounds.
• Ability to operate food and beverage equipment used at functions.
• Ability to set realistic goals and standards.

Qualifications

Behaviors

• Team Player
• Loyal
• Innovative
• Leader
• Functional Expert
• Enthusiastic
• Detail Oriented
• Dedicated

Motivations

• Self-Starter
• Growth Opportunities
• Goal Completion
• Flexibility
• Financial Rewards
• Entrepreneurial Spirit
• Ability to Make an Impact

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.