Banquet Manager

The Crescent Hotels Group; Fairfax (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Banquet Manager where your leadership skills will shine. In this dynamic role, you'll oversee event execution, ensuring that every detail is perfect for guest satisfaction. You will lead a dedicated team, manage set-ups, and maintain high service standards while fostering a collaborative environment. If you're a self-starter with a passion for hospitality and a knack for innovative solutions, this is the perfect opportunity to make a significant impact in the hospitality industry.

Qualifications

• Minimum two years' experience as a banquet manager.
• Knowledge of food and beverage preparations and service standards.

Responsibilities

• Lead and supervise banquet team to ensure guest satisfaction.
• Manage set-up and clean-up of function rooms for events.

Skills

Banquet Management

Food and Beverage Knowledge

Communication Skills

Team Leadership

Problem-Solving

Education

High School Diploma

Alcohol Awareness Certification

Tools

Point of Sale Systems

Food and Beverage Equipment

Job description

Description

Are you a passionate Banquet Manager, who is not afraid of thinking outside the box? Then, we have the job for you! Come and Join Team Crescent.

As a Banquet Manager, you will strategically lead the team to take guest satisfaction to the next level.

1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

2. Supervise the set-up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.

3. Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.

4. Supervise clean-up of function room and proper breakdown and storage of equipment.

5. Enter billing information into point of sale/automated sales system in order to generate a final guest check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution.

6. Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions.

7. Communicate both verbally and in writing to provide clear direction to staff.

8. Comply with attendance rules and be available to work on a regular basis.

9. Perform any other job-related duties as assigned

REQUIRED SKILLS AND ABILITIES:

Minimum two years' banquet manager experience. Alcohol awareness certification preferred. Must be available to work a flexible schedule to include nights, holidays and weekends. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and service ware. Knowledge of all applicable federal, state and local health and safety regulations. Ability to grasp, lift, carry or transport up to 50 pounds. Ability to operate various food and beverage equipment present at a function. Ability to set realistic goals and standards.

Qualifications

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Loyal: Shows firm and constant support to a cause (Preferred)
• Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
• Leader: Inspires teammates to follow them (Preferred)
• Functional Expert: Considered a thought leader on a subject (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred

  Self-Starter: Inspired to perform without outside help

• Preferred

  Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

• Preferred

  Goal Completion: Inspired to perform well by the completion of tasks

• Preferred

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Preferred

  Financial: Inspired to perform well by monetary reimbursement

• Preferred

  Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts