Banquet Manager

Augusta Country Club; Augusta (GA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Paid Professional Association

Clothing Allowance

Phone Allowance

Vision insurance

Job summary

Augusta Country Club in Augusta, GA is seeking a Banquet Manager to lead private events, weddings, and corporate gatherings. You will supervise, coordinate, and participate in all banquet operations, ensuring flawless service and high guest satisfaction.

The role requires a high school diploma with 4 years in event management or a 4-year degree with 2 years in related areas; the position offers a starting salary of $65,000 per year and a comprehensive benefits package.

Qualifications

• High school diploma with 4 years’ experience in event management, food and beverage, or related professional area.
• 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the event management, food and beverage, sales and marketing, or related professional area.

Responsibilities

• Supervise, coordinate, and participate in private events and banquets.
• Execute event orders and ensure proper setup of rooms and ballroom for banquets, meetings, and other functions.
• Coordinate food and beverage service for events and work with Event Planners, Assistant GM, and Executive Chef.
• Set goals, delegate tasks, and lead banquet teams; conduct monthly department meetings.
• Ensure exceptional customer service and address member/guest feedback and issues.

Education

High School Diploma

Bachelor's degree in Hotel/Restaurant Management or related

Job description

Job Details: Job Location: Augusta Country Club - Augusta, GA 30904, Job Type: Full-Time Exempt

Pay: Starting $65,000.00 per year

Banquet Manager

Join our work family! We are currently looking for someone to complete our food and beverage management team with a Banquet Manager. This position is a part of many special life events such as wedding receptions to important business meetings and a large income producer. We are fortunate to serve most of Augusta’s business and city leaders. Augusta Country Club is rich in local history and serves as the oldest golf club in the area.

The Banquet Manager supervises, coordinates, and participates in the operations of private events, hiring, directing, training, and supervising all banquet team members. They execute all event orders and ensure set up of all rooms and ballroom for banquets, meetings, and other social functions. This role is responsible for the coordination of food and beverage service for events held in the club. The Banquet Manager works closely with the Event Planners, Assistant General Manager and Executive Chef to ensure events run smoothly and members’/guests’ needs are met.

CORE WORK ACTIVITIES

Managing Banquet Operations

• Projects supply needs for the department, (e.g., China, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.

Participating in and Leading Banquet Teams

• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.

Ensuring and Providing Exceptional Customer Service

• Sets a positive example for member relations.
• Interacts with members/guests to obtain feedback on product quality and service levels.
• Responds to and handles member/guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Qualifications: Education and Experience

High school diploma; 4 years’ experience in the event management, food and beverage, or related professional area.

OR

4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the event management, food and beverage, sales and marketing, or related professional area.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Paid Professional Association
• Clothing Allowance
• Phone Allowance
• Vision insurance

Schedule:

• Varies depending on event schedule
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus