Banquet Lead: Elevate Guest Service & Experience

Mohegan Sun at Pocono Downs; Fox Hill (PA); On-site; USD 17,000 - 28,000; Full time

Job summary

Mohegan Sun at Pocono Downs is seeking a Banquet Server Supervisor to oversee designated banquet servers and ensure efficient, elegant food and beverage service. The role includes serving courses from kitchen and service bars, garnishing dishes, and responding to guest requests to ensure a completed dining experience.

The supervisor will total bills, present checks, accept payments, and assist with additional service tasks as needed, while observing guest interactions to maintain high standards

Qualifications

• Minimum age 18; must have a high school diploma or GED.
• One month related experience and/or training.
• Equivalent combination of education and experience.

Responsibilities

• Supervise designated banquet server functions and ensure efficient, elegant food and beverage service.
• Serve courses from kitchen and service bars; garnish and decorate dishes.
• Total bills, present checks, accept payments and assist with other service tasks as needed.
• Observe guests and respond to requests to ensure meals are completed to their satisfaction.

Education

High school diploma or GED

One month related experience or training

Job description

Mohegan Sun at Pocono Downs is seeking a Banquet Server Supervisor to oversee designated banquet servers and ensure efficient, elegant food and beverage service. The role includes serving courses from kitchen and service bars, garnishing dishes, and responding to guest requests to ensure a completed dining experience.

The supervisor will total bills, present checks, accept payments, and assist with additional service tasks as needed, while observing guest interactions to maintain high standards