Banquet Lead: Elevated Guest Experience & Team Leadership

Northeast Concessions, LP - Wilkes-Barre; Fox Hill (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Northeast Concessions, LP - Wilkes-Barre is seeking a Banquet Server Supervisor to lead service teams and ensure elegant food and beverage service for events. You will coordinate courses from kitchen and service bars, garnish dishes, and attentively respond to guest needs.

Minimum qualifications include being 18+, with a high school diploma or GED (or equivalent experience). Regular shifts may extend beyond 8 hours to accommodate event schedules.

Qualifications

• Must be at least 18 years old and meet minimum education or experience requirements.
• Ability to supervise banquet servers and coordinate service during events.
• Knowledge of beverage service and responsible alcohol service.

Responsibilities

• Supervise designated functions performed by Banquet Servers to ensure efficient and elegant service.
• Serve courses from kitchen and service bars, garnish dishes, and respond to guest requests.
• Total bill, present check, accept payment, and assist with other service tasks as needed.
• Maintain awareness of age verification procedures for alcohol service and assist teammates.

Skills

Guest service

Team supervision

Food & beverage service

Education

High school diploma or GED

Job description

Northeast Concessions, LP - Wilkes-Barre is seeking a Banquet Server Supervisor to lead service teams and ensure elegant food and beverage service for events. You will coordinate courses from kitchen and service bars, garnish dishes, and attentively respond to guest needs.

Minimum qualifications include being 18+, with a high school diploma or GED (or equivalent experience). Regular shifts may extend beyond 8 hours to accommodate event schedules.