Banquet Lead: Elevate Events & Guest Experience

Weber's Restaurant and Hotel; Ann Arbor (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Food discount

Dental insurance

Paid time off

Profit sharing

Birthday hotel room

Job summary

Weber's Restaurant and Hotel in Ann Arbor, Michigan, is seeking a Banquet Server lead to oversee all aspects of events, from planning to execution. The role entails coordinating with clients, supervising staff, and ensuring exceptional guest experiences across banquets and events.

The ideal candidate will have proven banquet leadership experience, strong organizational skills, and the ability to work flexible hours, including nights and weekends.

Qualifications

• Proven experience as a banquet lead or in a similar role.
• Excellent organizational and planning skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to work in a fast-paced environment.
• Excellent customer service and interpersonal communication skills.
• Ability to lift and carry up to 50 lbs and stand for long periods.
• Ability to handle emergencies and stressful situations like resolving customer conflicts.
• Ability to make quick decisions.
• Ability to create a positive and welcoming customer experience.
• Regular, predictable attendance is an essential function of this role.

Responsibilities

• Work closely with clients to ensure events run smoothly.
• Oversee all aspects of events, including food and beverage service, decorations, and entertainment.
• Ensure staff provide excellent customer service.
• Clear tables and reset banquet rooms after events.
• Monitor cleanliness, sanitation, and organization of assigned work areas.

Skills

Customer service

Interpersonal communication

Job description

Weber's Restaurant and Hotel in Ann Arbor, Michigan, is seeking a Banquet Server lead to oversee all aspects of events, from planning to execution. The role entails coordinating with clients, supervising staff, and ensuring exceptional guest experiences across banquets and events.

The ideal candidate will have proven banquet leadership experience, strong organizational skills, and the ability to work flexible hours, including nights and weekends.