Guest Experience Assistant (Server Support)

Weber's Restaurant and Hotel; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental insurance available

Paid time off

Employee profit sharing (after 1 year)

Complimentary hotel room on your生日 (生日

Job summary

Weber’s Restaurant and Hotel in Ann Arbor, MI, is seeking a friendly Server Assistant to support our servers and bartenders. You will help set up tables, deliver food and drinks, and keep the dining room clean and welcoming.

This role requires flexible hours, the ability to work in a fast-paced environment, and excellent customer service. Prior hospitality experience is preferred, and benefits include dental insurance, paid time off, profit sharing after one year, and a complimentary hotel room

Qualifications

• Experience in restaurant or hospitality setting preferred.
• Flexible hours including nights, weekends and holidays.
• Able to work in a fast-paced environment.
• Excellent customer service and interpersonal communication skills.

Responsibilities

• Assist servers and bartenders in delivering excellent customer service.
• Set up tables with appropriate silverware, glassware and dishes.
• Collaborate with kitchen staff and servers to ensure smooth and efficient service.
• Deliver food and drinks to guests in a timely manner.
• Clear tables and reset them for the next guests.
• Maintain a clean and organized dining area at all times.
• Assist with cleaning and stocking bar and kitchen as needed.
• Answer guest questions and provide recommendations as needed.
• Handle cash and credit card transactions accurately and efficiently.
• Prepare and deliver room service and carryout orders.
• Operate and clean the glass washing machine per sanitation standards.

Skills

Customer service

Interpersonal skills

Fast-paced environment

Job description

Weber’s Restaurant and Hotel in Ann Arbor, MI, is seeking a friendly Server Assistant to support our servers and bartenders. You will help set up tables, deliver food and drinks, and keep the dining room clean and welcoming.

This role requires flexible hours, the ability to work in a fast-paced environment, and excellent customer service. Prior hospitality experience is preferred, and benefits include dental insurance, paid time off, profit sharing after one year, and a complimentary hotel room