Banquet Houseperson - Waldorf Astoria Chicago

Hilton Worldwide, Inc.; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a prestigious hotel as a Banquet Houseperson, where you'll maintain the elegance of banquet and meeting spaces. This role offers a dynamic environment with various shifts, allowing you to showcase your organizational skills and guest relations expertise. Be part of a renowned establishment dedicated to delivering exceptional experiences, while enjoying comprehensive benefits and opportunities for growth. If you're ready to contribute to a team that values inclusivity and excellence in hospitality, this position is perfect for you.

Benefits

Health Coverage

Paid Time Off

Travel Discounts

Educational Programs

Qualifications

• Knowledge of meeting room setup and service standards.
• Strong organizational skills and ability to work under pressure.

Responsibilities

• Maintain cleanliness of banquet and meeting areas.
• Assist with setup and breakdown of Food and Beverage functions.
• Report maintenance issues and ensure equipment is operational.

Skills

Organizational Skills

Guest Relations

Meeting Room Setup

Service Standards

Job description

Job Description - Banquet Houseperson - Waldorf Astoria Chicago (HOT0BLII)

Waldorf Astoria Chicago is seeking a Banquet Houseperson to join our team in the Gold Coast neighborhood. Recognized globally as one of the best hotels, our luxury property features 215 rooms, over 5,000 sq ft of meeting space, and multiple dining outlets.

Shift: Various – must be available on weekdays, weekends, and holidays.

Pay Rate: $25.90/hour, based on experience and location.

Union Position: This role is part of the Local 1 Union, requiring full availability and flexible scheduling based on seniority and business needs.

Responsibilities:

• Maintain cleanliness of banquet, meeting, and conference areas.
• Perform cleaning tasks such as restroom sanitation, vacuuming, mopping, carpet shampooing, floor waxing, trash removal, and supply stocking.
• Report maintenance issues and ensure equipment is operational.
• Present a professional demeanor to guests and team members.
• Assist back-of-house team as needed.
• Lift and push banquet equipment.
• Assist with setup and breakdown of Food and Beverage functions.
• Follow safety and security regulations.
• Attend training sessions provided by the hotel.

Qualifications:

• Knowledge of meeting room setup, service standards, and guest relations.
• Understanding of table settings and service ware.
• Strong organizational skills.
• Ability to work outdoors and under pressure.
• Awareness of hotel events and activities.

Working at Hilton:

Hilton offers a diverse, inclusive, and award-winning workplace culture, supporting your personal and professional growth with comprehensive benefits such as health coverage, paid time off, travel discounts, educational programs, and more. Join us to be part of a global leader in hospitality, dedicated to creating exceptional guest experiences every day.