Banquet Houseperson (On-Call)

Auberge Resorts Collection; Johns Island (SC); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Job summary

Auberge Resorts Collection on Johns Island is seeking a Banquet Houseperson to help craft seamless events and transform spaces into captivating environments. You will be the silent architect behind the scenes, ensuring impeccable setup and guest experiences.

Responsibilities include room preparation, equipment setup, amenity provisioning, and post-event breakdown, with a focus on teamwork, timeliness, and guest satisfaction. Competitive hourly pay and benefits reflect the luxury standard.

Qualifications

• Must be able to adhere to timelines in completion of set-ups.
• Ability to work weekends and holidays, according to department needs.
• Prior customer service training is a plus.
• Must be able to perform in a team-oriented environment.
• Must have the ability to move/maneuver in a banquet environment.
• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed.

Responsibilities

• Clean function rooms prior to set-up.
• Set equipment to Daily Work Sheet specifications.
• Provide required amenities, as dictated by Resort Standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Break down meeting rooms as soon as possible after the end of the function.
• Complete Special Projects as directed by department management/supervisor.
• Move conferences material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Follow Banquet Event Orders (BEO)
• Install and remove air walls (if applicable)
• Breaking down service areas
• Other reasonable requests of management

Skills

Customer service

Team collaboration

Physical stamina

Flexibility

Attention to detail

Education

High school diploma

Job description

Company Description

The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. Named after a beautiful local shorebird, this charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home. Inviting guests to experience the outdoor bliss of coastal living on 2,000 picturesque acres, the nature-embraced Johns Island resort is just 20 miles from Charleston.

For more information: auberge.com/the-dunlin

Job Description

Embark on a behind-the-scenes adventure as our Banquet Houseperson, playing a pivotal role in crafting seamless and enchanting events. Join our dynamic team where your meticulous attention to detail transforms event spaces into captivating environments. As the silent architect behind the scenes, you'll set the stage for unforgettable moments.

• Cleans Function Rooms Prior to Set-up.
• Sets equipment to Daily Work Sheet specifications.
• Provides required amenities, as dictated by Resort Standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after the end of the function.
• Completes Special Projects as directed by department management/supervisor.
• Moves conferences material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Follow Banquet Event Orders (BEO)
• Install and remove air walls (if applicable)
• Breaking down service areas
• Other reasonable requests of management

Pay $35 - $45 / hour, inclusive of gratuity + service charges

Additional Benefits:

• Free Parking
• Free Team Member Cafeteria
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa

Qualifications

• High school Diploma or equivalent education.
• Must be able to adhere to timelines in completion of set-ups.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior customer service training is a plus.
• Must be able to perform in a team-oriented environment
• Must have the ability to move/maneuver in a banquet environment.
• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service
• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.