Banquet Houseperson | Full-time

Montage Hotels & Resorts; Baltimore (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free meals

Free uniforms

Ongoing community outreach events

Hotel discounts

Healthcare benefits

401k with company matching

Job summary

Montage International seeks a Banquet Houseperson to join the Pendry team. This role involves daily setup and breakdown of banquet events while ensuring exceptional service and guest experiences.

Ideal candidates should enjoy teamwork, have attention to detail, and possess basic communication skills. Join us for free meals, uniforms, healthcare benefits, and a supportive work environment.

Qualifications

• Ability to work a flexible schedule including weekends and holidays.
• Experience in luxury hotel or banquet operations is a plus.
• Passionate about providing exceptional service and creating memories.

Responsibilities

• Daily set-up and break-down of banquet events safely.
• Clean and set up meeting rooms and banquet functions.
• Control and store meeting room supplies.
• Assist in servicing meeting rooms and guest expectations.

Skills

Customer service orientation

Team collaboration

Attention to detail

Basic communication skills

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

At Pendry, It’s All Because of YOU!

Banquet Houseperson

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Journey

• Daily set-up and break-down of banquet events in a safe and efficient manner
• Own the full-cycle process of cleaning and setting of meeting rooms and banquet functions
• Vacuum floors, cleaning of walls, windows, and mirrors; proper care, movement, and storage of equipment, including tables, chairs, risers, dance floors and lecterns as
• Properly controlling and storing meeting room supplies, such as linens, pads, pens/pencils, and meeting amenities as
• Assist in servicing meeting rooms by removing trash, clearing dirty plates, cups, glasses, and/or linens; straightening chairs; and replenishing water as specified or requested
• Deliver on guest’s expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

About You

• You enjoy daily set ups, break downs, and attention to the small details of servicing banquet events
• Basic communication skills
• You are passionate about providing exceptional service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Must Haves

• Ability to work a flexible schedule including weekends and holidays
• Ability to collaborate in a team environment
• Luxury hotel or banquet operations experience, a plus

You will Enjoy

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associate’s events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

The pay scale for the Banquet Houseperson position is $18 per hour. This pay scale reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.