Banquet Houseperson | On Call

Montage Hotels & Resorts; Baltimore (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan

Job summary

Montage Hotels & Resorts is hiring a Banquet Houseperson. This role supports daily banquet event setup and breakdown, ensures meeting rooms are cleaned and prepared, and assists with maintaining supplies and equipment to deliver exceptional guest experiences.

Ideal candidates exhibit strong attention to detail, basic communication skills, and a collaborative team mindset, with flexibility to work weekends and holidays in a luxury hotel setting. Employee benefits are provided.

Qualifications

• Flexible schedule including weekends and holidays.
• Ability to work in a luxury hotel or banquet environment is preferred.
• Strong service orientation and attention to guest needs.

Responsibilities

• Daily set-up and break-down of banquet events in a safe and efficient manner
• Own the full-cycle process of cleaning and setting of meeting rooms and banquet functions
• Vacuum floors, clean walls, windows, and mirrors; store equipment properly
• Control and store meeting room supplies, such as linens and meeting amenities
• Assist in servicing meeting rooms by removing trash and replenishing water
• Deliver on guest expectations and create WOW moments
• Perform additional duties as assigned based on business needs

Skills

Basic communication skills

Attention to detail

Team collaboration

Hospitality mindset

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

In the United States we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.

At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

At Pendry, It’s All Because of YOU!

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Journey

• Daily set-up and break-down of banquet events in a safe and efficient manner
• Own the full-cycle process of cleaning and setting of meeting rooms and banquet functions
• Vacuum floors, cleaning of walls, windows, and mirrors; proper care, movement, and storage of equipment, including tables, chairs, risers, dance floors and lecterns as
• Properly controlling and storing meeting room supplies, such as linens, pads, pens/pencils, and meeting amenities as
• Assist in servicing meeting rooms by removing trash, clearing dirty plates, cups, glasses, and/or linens; straightening chairs; and replenishing water as specified or requested
• Deliver on guest’s expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

About You

• You enjoy daily set ups, break downs, and attention to the small details of servicing banquet events
• Basic communication skills
• You are passionate about providing exceptional service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Must Haves

• Ability to work a flexible schedule including weekends and holidays
• Ability to collaborate in a team environment
• Luxury hotel or banquet operations experience, a plus

You will Enjoy

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associate’s events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

The pay scale for the Banquet Houseperson position is $18 per hour. This pay scale reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.