Banquet Houseperson

Marriott Internationa; Tucson (AZ); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

401(k) with match

Disability & life insurance

HSA available

Job summary

Westin La Paloma Resort and Spa in Tucson, AZ is seeking a part-time Banquet Houseperson to support event setup and guest services for meetings and functions. You will ensure rooms are prepared, water and AV are ready, and guest needs are addressed with professionalism.

Responsibilities include assisting with banquet service, cleaning, and maintaining safety and energy guidelines while providing excellent service to attendees.

Qualifications

• High school diploma or equivalent required.
• Previous banquet/hospitality or customer service experience preferred.
• Strong attention to detail and quality standards.

Responsibilities

• Set up and break down banquet function rooms according to standards.
• Provide excellent guest service and address needs professionally.
• Ensure water, amenities, AV and breaks arrive in advance.
• Assist with banquet meal service and guest billing as needed.
• Respond to guest requests and communicate charges to supervisors.
• Follow safety procedures and energy conservation guidelines.
• Complete tasks as assigned by supervisors.

Skills

Customer service

Attention to detail

Teamwork

Communication skills

Education

High school diploma or equivalent

Job description

We'd love for you to join us on Thursday, September 3rd, either from 9:30a.m. to 12:30 p.m. or 4:30 p.m. to 6:30 p.m., for our on-site hiring event. Just bring your personality and your best self! We'll be at 3800 E. Sunrise Dr, Tucson, AZ 85718, main lobby. Hope to see you there!

The Banquet Houseperson ensures seamless setup and execution of meetings and meal functions, maintaining a professional environment while promptly responding to guest needs. This role directly contributes to a positive and memorable event experience for all guests.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

• Complete all assigned work and follow instructions from supervisors or shift leaders.
• Ensures that all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to the start of the meeting.
• Respond to guest requests for additional equipment and supplies, communicate applicable charges, and notify supervisors for accurate guest billing.
• Provide excellent customer service by greeting guests warmly and addressing their needs professionally.
• Set up and clean meeting and banquet function rooms in accordance with company and hotel standards.
• Refresh meeting rooms during breaks by replenishing supplies, replacing linens and water service, and removing trash.
• Assist with banquet meal service, event breakdown, and obtaining signed guest checks for proper front office posting.
• Follow all safety procedures and energy conservation guidelines while performing assigned duties.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong attention to detail and adherence to quality standards.
• Excellent customer service and communication skills.
• Ability to multitask and work efficiently under time constraints.
• Team-oriented with flexibility to assist where needed.
• Awareness of safety and energy conservation practices.

PROFESSIONAL EXPERIENCE

• Previous experience in banquet, hospitality, or customer service preferred.

ACADEMIC BACKGROUND

• High school diploma or equivalent required.
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• 401(k) with match

Position Requirements

Successful completion of a background check is required prior to employment.

Category Banquets

Location Westin La Paloma Resort and Spa 263

Full-Time/Part-Time Part-Time

Shift -not applicable-

CA Pay Range

Number of Openings 1

Req Number BAN-26-00054

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.