Banquet House Attendant

Sonesta International Hotels; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Banquet House Attendant to join their team. In this role, you will be responsible for maintaining cleanliness and organization in banquet rooms, ensuring guest satisfaction through attentive service. Your tasks will include setting up event spaces, managing linens, and responding to guest requests. This is an excellent opportunity for those looking to start a career in hospitality, offering a dynamic work environment and the chance to be part of a mission-driven team focused on exceeding expectations. If you are passionate about providing exceptional service and thrive in a fast-paced setting, this role is for you.

Benefits

Medical and Dental Insurance

Paid Vacation and Sick Days

Paid Holidays

Pension

Legal Services

Maternity and Parental Leave

Qualifications

• Some previous housekeeping experience preferred.
• Ability to speak, read, and write fluent English is preferred.

Responsibilities

• Perform general cleaning tasks using standard hotel cleaning products.
• Assist with any operational duties to execute special guest requests.

Skills

Housekeeping

Customer Service

Attention to Detail

Time Management

Education

High School Diploma

Tools

Cleaning Equipment

Commercial Cleaning Chemicals

Job description

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Job Description Summary

Job Description Summary

Performs general clean up tasks, maintains banquet rooms and other areas and hotel in general. Responsible for collecting and distributing linens, setting up meeting space as well as fulfilling any additional guest requests.

Job Description

DUTIES AND RESPONSIBILITIES:

• Perform general cleaning tasks using standard hotel cleaning products, as assigned by a manager to adhere to health standards.
• Perform other duties as requested by manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste and operational supplies.
• Assist with any operational duties to execute special guest requests.
• Clean areas and perform duties not included in the standard work description to resolve unexpected operational situations.
• Collect and distribute linens, stock in proper locations, keep track of inventories for the day.
• Remove waste from the service areas.
• Clean assigned areas by using correct equipment and designated cleaning Provide guests with requested items and supplies.
• Set up event rooms as per BEO guidelines.
• Confirm set up with Captain or manager prior to events.
• Gather and bring to the event space all supplies required for the event: including tables, linens, chairs, pens, note pads, water glasses, mint bowls or anything outlined in the BEO.
• Set up and break down all furniture and equipment in event spaces as per BEO.
• Set up and remove required AV equipment provided by the hotel including but not limited to: projectors, screens, power strips, VGA cords, flip charts.
• Set up water pitchers and re-fresh during events. Break down and store all equipment in designated storage spaces.
• Work closely with team members and members of the management team on projects.
• Comply with the standards of the Hotel
• Maintain banquet rooms and employee areas; ensure compliance with all established standards, related to cleanliness, maintenance, safety and security.
• Report and correct any observed discrepancy to established standards.
• Maintain organization and cleanliness of banquet storage spaces.
  
  
  

QUALIFICATIONS AND REQUIREMENTS:

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.
  
  
  

Additional Job Information/Anticipated

Pay Range

Pay range $25.42 -$26.42

Pay rate outlined follows contract requirements.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:

• Medical and Dental Insurance
• Paid Vacation and Sick Days
• Paid Holidays
• Pension
• Legal Services
• Maternity and Parental Leave
  
  
  

Go Beyond @SonestaHotels

Who We Are

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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