Banquet House Attendant

Sonesta Hotels; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their housekeeping team. In this role, you will perform essential cleaning tasks, maintain banquet rooms, and assist with guest requests, ensuring a high standard of cleanliness and service. The position requires physical stamina and the ability to work flexible hours, including weekends and holidays. You'll be part of a dynamic team committed to delivering exceptional hospitality experiences. If you're passionate about cleanliness and guest satisfaction, this opportunity is perfect for you!

Benefits

Medical and Dental Insurance

Paid Vacation and Sick Days

Paid Holidays

Pension

Legal Services

Maternity and Parental Leave

Qualifications

• Some previous housekeeping experience preferred.
• Ability to speak, read, and write fluent English is preferred.

Responsibilities

• Perform general cleaning tasks and maintain banquet rooms.
• Set up event rooms and ensure compliance with cleanliness standards.
• Assist with special guest requests and operational duties.

Skills

Housekeeping Experience

Fluent English

Basic Math Skills

Physical Stamina

Education

High School Diploma

Tools

Commercial Cleaning Chemicals

Job description

Job Description Summary

Performs general clean up tasks, maintains banquet rooms and other areas and hotel in general. Responsible for collecting and distributing linens, setting up meeting space as well as fulfilling any additional guest requests.

Job Description

DUTIES AND RESPONSIBILITIES:

• Perform general cleaning tasks using standard hotel cleaning products, as assigned by a manager to adhere to health standards.
• Perform other duties as requested by manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste and operational supplies.
• Assist with any operational duties to execute special guest requests.
• Clean areas and perform duties not included in the standard work description to resolve unexpected operational situations.
• Collect and distribute linens, stock in proper locations, keep track of inventories for the day.
• Remove waste from the service areas.
• Clean assigned areas by using correct equipment and designated cleaning supplies.
• Set up event rooms as per BEO guidelines.
• Confirm set up with Captain or manager prior to events.
• Gather and bring to the event space all supplies required for the event, including tables, linens, chairs, pens, note pads, water glasses, mint bowls or anything outlined in the BEO.
• Set up and break down all furniture and equipment in event spaces as per BEO.
• Set up and remove required AV equipment provided by the hotel including but not limited to projectors, screens, power strips, VGA cords, and flip charts.
• Set up water pitchers and refresh during events. Break down and store all equipment in designated storage spaces.
• Work closely with team members and members of the management team on projects.
• Comply with the standards of the Hotel.
• Maintain banquet rooms and employee areas; ensure compliance with all established standards related to cleanliness, maintenance, safety and security.
• Report and correct any observed discrepancies to established standards.
• Maintain organization and cleanliness of banquet storage spaces.

QUALIFICATIONS AND REQUIREMENTS:

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evenings, weekends, and holidays.

Pay Range

Pay range $25.42 - $26.42. Pay rate outlined follows contract requirements.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:

• Medical and Dental Insurance
• Paid Vacation and Sick Days
• Paid Holidays
• Pension
• Legal Services
• Maternity and Parental Leave

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.