Banquet & Events Operations Lead

Mountain Mastery Management Inc; Vail (CO); On-site; USD 55,000 - 65,000; Full time

Job summary

Manor Vail Lodge is seeking a Banquet Event Manager to lead on-site catering, banquet, and conference events from pre-conference through post-event. The role coordinates with the Sales Manager and Catering & Conference Services Manager to execute detailed plans and ensure seamless execution on event days.

The position requires 3–5 years in banquet/event operations with supervisory experience, strong communication, and proficiency in MS Office and Delphi.

Qualifications

• 3–5 years of banquet, catering, or hotel/resort event operations experience, including at least 2 years directly supervising banquet or event service staff.
• Proven ability to lead a team through live, fast-moving events with strong organizational skills and real-time problem-solving.
• Excellent written and verbal communication skills; ability to interact professionally with group leaders, staff, and the public.

Responsibilities

• Deliver flawless, thoughtfully presented execution of every catering, banquet, and conference event, bringing a keen eye for detail to each setup, service, and finishing touch.
• Serve as the group's on-site point person, meeting group contacts at the pre-conference meeting and remaining their primary contact through the event; lead post-conference meetings to review outcomes and gather feedback.
• Receive finalized menus, room diagrams, timelines, and event plans from the Catering & Conference Services Manager, and review all BEOs for accuracy before execution.
• Lead and partner with the Banquets team to ensure setup and staffing levels match the needs of each event; sign off on Time & Attendance/payroll for banquet staff and maintain the banquet and catering tip pool.
• Execute room sets, diagrams, and audiovisual/production needs per the finalized event plan, coordinating in-house and third-party AV vendors and working with the culinary team on timing and presentation.
• Post and maintain the weekly Event Schedule and daily meeting room signage; ensure accurate, timely event billing; maintain proficiency in Delphi catering software; flag opportunities for client follow-up.
• Attend Food & Beverage and Operations meetings and the weekly Manager's Meeting; support other operational departments as directed by leadership during lower banquet volume.

Skills

Leadership

Communication

Problem solving

Education

Bachelor's degree in Hospitality Management

Tools

Delphi

MS Office

Job description

Manor Vail Lodge is seeking a Banquet Event Manager to lead on-site catering, banquet, and conference events from pre-conference through post-event. The role coordinates with the Sales Manager and Catering & Conference Services Manager to execute detailed plans and ensure seamless execution on event days.

The position requires 3–5 years in banquet/event operations with supervisory experience, strong communication, and proficiency in MS Office and Delphi.