Banquet Captain — Lead Exceptional Events & Guest Service

Vail, CO; Vail (CO); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Colorado sick/leave

Parking

Holiday pay

Retirement benefits with company match

Service charge sharing

Résumé du poste

Manor Vail Lodge in Vail, CO is seeking a Banquet Captain to lead event service from setup through breakdown, delivering impeccable experiences for weddings, corporate retreats, and groups. You’ll coordinate with culinary and hotel teams, supervise banquet staff, and be the on-site contact for group leaders and guests.

The role requires strong leadership, clear communication, and flexibility to work afternoons, evenings, weekends, and holidays; prior banquet or hospitality leadership is

Qualifications

• Previous banquet, catering, restaurant, or hospitality leadership experience preferred.
• Confident communication skills and ability to lead a team in a fast paced environment.
• Working knowledge of Microsoft Office and hospitality systems (ADP/Delphi/Toast/Hot SOS) or ability to learn quickly.

Responsabilités

• Lead pre shift lineups and communicate BEO details, timelines, and service expectations to the team.
• Serve as the primary point of contact for group leaders and event guests throughout each function.
• Inspect event spaces, staff readiness, and service standards before and during every event.
• Coordinate timing and execution with the culinary team and other hotel departments.
• Resolve guest concerns with professionalism and genuine care for the guest experience.
• Support scheduling, training, and day-to-day leadership of banquet service staff.
• Manage event related inventory, equipment, and administrative reporting.

Connaissances

Leadership experience

Team communication

Hospitality software

TIPS certified

SERV Safe

Physical stamina

Outils

ADP

Delphi

Toast

Hot SOS

Description du poste

Manor Vail Lodge in Vail, CO is seeking a Banquet Captain to lead event service from setup through breakdown, delivering impeccable experiences for weddings, corporate retreats, and groups. You’ll coordinate with culinary and hotel teams, supervise banquet staff, and be the on-site contact for group leaders and guests.

The role requires strong leadership, clear communication, and flexibility to work afternoons, evenings, weekends, and holidays; prior banquet or hospitality leadership is