Banquet & Events Leader: Guest Experience & Ops

EOS Hospitality; Hilton Head Island (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Employee discounts on food and beverages

401k Company Matching

Opportunities for advancement

Paid Parental Leave

Job summary

EOS Hospitality is seeking a dedicated Event Execution & Guest Experience professional in Hilton Head Island, SC. This role involves overseeing all event services while ensuring client satisfaction and operational excellence. Responsibilities include managing banquet setups, liaising with clients, leading training for staff, and maintaining service standards. Candidates should have a background in event management, strong communication skills, and effective team leadership capabilities. Benefits include medical, dental, vision, and 401k matching.

Qualifications

• Experience in event management and guest services.
• Strong leadership and team-building skills.
• Ability to communicate effectively and resolve conflicts.

Responsibilities

• Oversee and participate in servicing all events.
• Ensure BEO specifications are executed accurately.
• Liaise with clients to confirm expectations during events.
• Lead pre-shift meetings and communicate service details.
• Work cross-functionally with Food & Beverage departments.

Job description

EOS Hospitality is seeking a dedicated Event Execution & Guest Experience professional in Hilton Head Island, SC. This role involves overseeing all event services while ensuring client satisfaction and operational excellence. Responsibilities include managing banquet setups, liaising with clients, leading training for staff, and maintaining service standards. Candidates should have a background in event management, strong communication skills, and effective team leadership capabilities. Benefits include medical, dental, vision, and 401k matching.