Banquet Event Specialist: Elevate Guest Service

OTH Hotels Resorts; Gettysburg (Adams County); On-site; USD 22,041 - 30,307; Full time

Job summary

Wyndham Gettysburg seeks an attentive Banquet Staff member to deliver high-quality food and beverage service during events at the Gettysburg property. You will assist with setup, serve meals, and support post-event breakdown while maintaining presentation and event standards.

The role requires strong guest service skills, the ability to multitask in a fast-paced environment, and reliable teamwork to ensure smooth event execution from setup to cleanup.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to work efficiently in a fast-paced banquet environment.
• Strong attention to detail in service and presentation.
• Ability to carry trays and perform physically demanding tasks.
• Adapt to different service styles and event types.
• Strong organizational and multitasking skills.
• Effective communication with team members and management.
• Reliability and strong work ethic.

Responsibilities

• Set up banquet rooms and function spaces according to event orders and service standards.
• Serve food and beverages using appropriate service style (plated, buffet, or passed service).
• Provide friendly, attentive service throughout events and respond to guest needs.
• Clear tables and reset spaces during service and post-event breakdown.
• Communicate effectively with banquet captain, team members, and kitchen staff.
• Ensure safety, cleanliness, and compliance with policies.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Professional demeanor

Team-oriented

Effective communication

Physical stamina

Education

High school diploma or equivalent

Job description

Wyndham Gettysburg seeks an attentive Banquet Staff member to deliver high-quality food and beverage service during events at the Gettysburg property. You will assist with setup, serve meals, and support post-event breakdown while maintaining presentation and event standards.

The role requires strong guest service skills, the ability to multitask in a fast-paced environment, and reliable teamwork to ensure smooth event execution from setup to cleanup.