Banquet Staff

OTH Hotels Resorts; Gettysburg (Adams County); On-site; USD 22,041 - 30,307; Full time

Job summary

Wyndham Gettysburg seeks an attentive Banquet Staff member to deliver high-quality food and beverage service during events at the Gettysburg property. You will assist with setup, serve meals, and support post-event breakdown while maintaining presentation and event standards.

The role requires strong guest service skills, the ability to multitask in a fast-paced environment, and reliable teamwork to ensure smooth event execution from setup to cleanup.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to work efficiently in a fast-paced banquet environment.
• Strong attention to detail in service and presentation.
• Ability to carry trays and perform physically demanding tasks.
• Adapt to different service styles and event types.
• Strong organizational and multitasking skills.
• Effective communication with team members and management.
• Reliability and strong work ethic.

Responsibilities

• Set up banquet rooms and function spaces according to event orders and service standards.
• Serve food and beverages using appropriate service style (plated, buffet, or passed service).
• Provide friendly, attentive service throughout events and respond to guest needs.
• Clear tables and reset spaces during service and post-event breakdown.
• Communicate effectively with banquet captain, team members, and kitchen staff.
• Ensure safety, cleanliness, and compliance with policies.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Professional demeanor

Team-oriented

Effective communication

Physical stamina

Education

High school diploma or equivalent

Job description

Job Description

Posted Friday, July 10, 2026 at 4:00 AM

Wyndham Gettysburg, 95 Presidential Circle, Gettysburg, Pennsylvania, United States of America

Location: Property-based

Department: Property, if applicable: N/A

FLSA: Non-Exempt

Job Overview

Banquet Staff is responsible for providing high-quality food and beverage service during banquet events, including breakfast, lunch, and dinner functions. This role supports the full event lifecycle by assisting with setup, delivering attentive service, and completing post-event breakdown. The Banquet Server ensures guests receive prompt, courteous service while maintaining event standards and presentation.

This position operates in a fast-paced banquet environment requiring continuous movement, multitasking, and guest interaction. Work is performed both indoors and outdoors depending on event requirements, with exposure to noise, varying surfaces, and active service conditions. Success in this role requires strong attention to detail, adaptability, and a commitment to exceptional guest service.

Job Responsibilities

Event Setup & Preparation

• Set up banquet rooms and function spaces according to event orders and service standards
• Drape tables, set silverware, fold napkins, and arrange centerpieces
• Prepare service stations and ensure readiness for meal service
• Assist in preparing beverages and service materials prior to events

Food & Beverage Service

• Pick up food from kitchen or back hall and transport safely to event space
• Serve food and beverages using appropriate service style (plated, buffet, or passed service)
• Carry trays and deliver items efficiently while maintaining presentation standards
• Adapt service style based on meal period, including continental breakfast, lunch service, or formal dinner

Guest Service & Experience

• Provide friendly, attentive, and professional service throughout events
• Maintain awareness of guest needs and respond promptly to requests
• Ensure tables are properly maintained, cleared, and reset during service
• Maintain energy, focus, and professionalism throughout events of varying duration

Event Breakdown & Cleanup

• Clear tables, remove dirty linens, and collect centerpieces after events
• Break down banquet rooms and restore spaces to original condition
• Clean and organize back halls and storage areas
• Assist with vacuuming and maintaining cleanliness of event spaces

Team Support & Communication

• Communicate effectively with banquet captain, team members, and kitchen staff
• Maintain open communication regarding service needs and event progress
• Support team members to ensure smooth and efficient event execution
• Attend pre-shift meetings and follow event instructions carefully

Safety, Cleanliness & Compliance

• Follow all safety, sanitation, and company policies
• Maintain clean and organized work areas throughout events
• Properly handle equipment, dishware, and cleaning materials
• Ensure compliance with operational and service standards

Job Requirements

Education: High school diploma or equivalent required.

Experience: Minimum 2 years of food and beverage experience required; banquet or event service experience preferred.

Skills and Abilities:

• Excellent customer service and interpersonal skills
• Pleasant, professional, and team-oriented demeanor
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail in service and presentation
• Ability to carry trays and perform physically demanding tasks
• Ability to adapt to different service styles and event types
• Strong organizational and multitasking skills
• Effective communication with team members and management
• Strong reliability and work ethic

Certifications: None required (food safety certification preferred).

Physical requirements:

• Constant standing; frequent walking, pushing/pulling, and manual dexterity
• Occasional sitting, bending, and balancing
• Frequent lifting/carrying up to 50 lbs.
• Ability to work continuously during event service periods
• Ability to navigate indoor and outdoor event spaces, including uneven surfaces