Banquet Event Set Up Attendant (On-Call)

Omni Hotels & Resorts; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Houston Hotel is seeking a dedicated Banquet Setup Associate to ensure the function rooms meet guest expectations and Omni standards. This role will set up, stock, refresh, and break down spaces for banquets and conventions, coordinating closely with the events team to deliver seamless service.

You will follow Banquet Event Orders, assist other departments as needed, and maintain a safe, clean workspace.

Qualifications

• Previous customer service experience required; hotel & banquet experience is preferred.
• Ability to work cohesively with colleagues within and outside of the department.
• Ability to think clearly and make concise decisions in a fast paced environment.
• Must be able to stand and walk for extended periods and lift heavy objects.

Responsibilities

• Set up, stock, and maintain meeting rooms.
• Refresh meeting rooms during meals and coffee breaks.
• Complete final breakdown of meeting room.
• Clean and return equipment to proper location.
• Must be able to follow instructions on the Banquet Event Order.
• Assist other departments when needed to ensure optimum service to guests.
• Complete other tasks as assigned by management.

Skills

Customer service

Banquet experience

Teamwork

Stamina

Flexible shifts

Job description

Omni Houston Hotel

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Omni Houston features the finest in Houston accommodations with sensational views of Downtown Houston and the beautiful resort-style pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all the excitement that Houston, has to offer.

The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Position Overview

To ensure the function room is set according to guest expectation and Omni standards. This position will set up, breakdown, and clean all space associated with banquets and conventions.

Key Responsibilities

• Set up, stock, and maintain meeting rooms.
• Refresh meeting rooms during meals and coffee breaks.
• Complete final breakdown of meeting room.
• Clean and return equipment to proper location.
• Must be able to follow instructions on the Banquet Event Order.
• Assist other departments when needed to ensure optimum service to guests.
• Complete other tasks as assigned by management.

Qualifications

• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to think clearly, quickly and make concise decisions.
• Ability to prioritize, organize and follow up in a fast paced environment.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Previous customer service experience required; hotel & banquet experience is preferred.
• Must be able to execute assigned room sets after period of training.
• Must be able to stand and walk for an extended period of time or for an entire shift. Frequent bending, squatting, kneeling and reaching overhead.
• Must be able to lift and carry objects weighing up to 50 lbs. Must be able to push, pull, and place objects weighing up to 100lbs without assistance.
• Must be able to work flexible shifts including nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.