Banquet Event Server – Guest Experience Pro

Driftwood Hospitality; Dallas (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management’s Sheraton Galleria Dallas property seeks a friendly Banquet Server to assist with setup and breakdown of event spaces and to serve food and beverages in accordance with the hotel’s high standards. You will work in a fast-paced, guest-focused environment at a premier Marriott property in Dallas.

Responsibilities include venue preparation, guest greetings, timely service, and post-event cleanup while following safety procedures and maintaining a professional

Qualifications

• Knowledge of state, federal and corporate liquor regulations pertaining to serving alcoholic beverages.
• Hold a current Food Handler Card.
• Basic knowledge of English for customer inquiries and instructions.
• Understanding of service standards and guest relations etiquette.

Responsibilities

• Set up banquet room per Banquet Event Order and by Banquet Captain directions.
• Attend pre-event stand-up meetings to review function specifics and guest expectations.
• Greet guests and respond to requests in a friendly, courteous manner.
• Serve food and/or beverages following the Banquet Captain's instructions to maintain consistency.
• Bus dishes promptly as courses or meals end; replenish beverages as needed.
• Reset banquet rooms after functions and prepare for the next event as directed.
• Assist other Banquet personnel when needed and perform side work as required.
• Adhere to all safety, health, and security procedures; maintain a neat, clean, and groomed appearance.

Skills

Food service knowledge

English proficiency

Customer service

Job description

Driftwood Hospitality Management’s Sheraton Galleria Dallas property seeks a friendly Banquet Server to assist with setup and breakdown of event spaces and to serve food and beverages in accordance with the hotel’s high standards. You will work in a fast-paced, guest-focused environment at a premier Marriott property in Dallas.

Responsibilities include venue preparation, guest greetings, timely service, and post-event cleanup while following safety procedures and maintaining a professional