Banquet Event Server

Lake Junaluska Assembly Inc; Lake Junaluska (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Lake Junaluska Assembly Inc. in Lake Junaluska, NC is seeking seasonal hospitality staff to support banquets, dining events, and functions. You will set up spaces, deliver courteous service, and maintain cleanliness and safety throughout meals and gatherings.

The role requires a HS diploma or equivalent and 1–3 months food service experience, with strong communication and customer service skills. Flexibility, reliability, and teamwork are essential in this dynamic setting.

Qualifications

• Requires any combination of education and experience equivalent to a high school diploma and 1–3 months relevant food service experience.
• Hospitality background strongly desired.
• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
• Ability to read and comprehend instructions, short correspondence, emails, and memos.
• Ability to effectively present job-related information upon request to customers, clients, and employees of the organization.
• Proven organizational skills and interpersonal skills are required.
• Ability to solve practical problems and handle a variety of customer, client and employee questions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
• Must be willing to work a flexible schedule.

Responsibilities

• Provide attentive, pleasant, and efficient wait service to guests during banquets, regular dining, and special events and functions, following posted duties for each meal or occasion.
• Set up and prepare banquet and dining spaces prior to each event as specified in the Banquet Event Orders (BEOs).
• Maintain cleanliness of all serving, dining, and event areas throughout service; break down and reset event spaces after each function.
• Uphold grade “A” health and sanitation standards at all times, ensuring guest safety.
• Transport tables, chairs, food carts, and other event equipment between buildings and spaces as needed.
• Monitor event spaces and equipment to ensure safety and good working order; report issues promptly.
• Respond to last-minute service requests with a positive, can-do attitude.
• Wear a clean, pressed staff uniform with name tag.

Skills

Hospitality experience

Communication skills

Flexible schedule

Reading comprehension

Customer service

Education

High school diploma

Job description

Job Details

Job Location: Lake Junaluska Assembly Inc - Lake Junaluska, NC 28745
Position Type: Seasonal
Education Level: None
Travel Percentage: Up to 10%
Job Shift: Variable
Job Category: Hospitality - Hotel

LJA Mission Statement

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Essential Functions

• Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality, consistently striving to “exceed guest expectations” in every interaction.
• Arrive on time to all scheduled events and maintain an accurate, up-to-date knowledge of the daily work list and event setup needs.
• Set up and prepare banquet and dining spaces prior to each event as specified in the Banquet Event Orders (BEOs), including tables, chairs, linens, water/cups, notepads, pens, and any additional equipment or décor as requested.
• Provide attentive, pleasant, and efficient wait service to guests during banquets, regular dining, and special events and functions, following posted duties for each meal or occasion.
• Maintain cleanliness of all serving, dining, and event areas throughout service; break down and reset event spaces following the conclusion of each function.
• Uphold grade “A” health and sanitation standards at all times, ensuring the safety and well-being of guests and fellow staff.
• Transport tables, chairs, food carts, and other event equipment between buildings and spaces as needed to support seamless event operations.
• Monitor event spaces, service equipment, and work areas to ensure they are in good working order and safe for public use; report any missing or out-of-service items to the supervisor promptly.
• Respond promptly and positively to last‑minute service requests, maintaining a gracious, can‑do attitude to ensure the best possible guest experience in every situation.
• Wear and maintain a clean, pressed staff uniform at all times while on duty, including a visible name tag.
• Comply with all safety policies, practices, and procedures and report any unsafe activities or conditions immediately to the supervisor or the Human Resources department.
• Perform other duties and responsibilities as assigned and required.

Qualifications

• Requires any combination of education and experience equivalent to a high school diploma and 1‑3 months relevant food service experience. Hospitality background strongly desired.
• Hospitality experience strongly desired.
• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
• Ability to read and comprehend instructions, short correspondence, emails, and memos.
• Ability to effectively present job‑related information upon request to customers, clients, and employees of the organization.
• Proven organizational skills and interpersonal skills are required.
• Ability to solve practical problems and handle a variety of customer, client and employee questions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
• Must be willing to work a flexible schedule.

Working Conditions

• Moderate to physical activity work.
• Well‑lighted, heated and/or air‑conditioned indoor kitchen/dining room setting with adequate ventilation; with moderate to loud noise.
• Physical demands: able to lift up to 50 pounds, manual dexterity sufficient to reach/handle items.
• Works with the fingers and perceives attributes of objects and materials.
• Climb, balance, stoop, kneel; frequently moves about, able to stand and walk for extended periods.
• At times, be outdoors in all weather conditions.
• Must be able to frequently move from building to building pushing food carts and/or carrying objects up to 50 lbs.
• Vision: must be able to see close, have good vision to perform daily duties.
• Monday through Sunday, nights, weekend, holiday, OT, as needed.

Equal Opportunity Employer

This position is open to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, or genetic information. Lake Junaluska is an equal opportunity employer.