Housekeeper-PT

Lake Junaluska Assembly Inc; Lake Junaluska (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Lake Junaluska Assembly Inc. in Lake Junaluska, NC seeks a Part Time hospitality associate to assist guests, maintain guest rooms and public areas, and ensure a clean, welcoming environment.

The role involves day shifts with up to 10% travel, and a focus on high-quality guest service. The ideal candidate will have a high school diploma, at least 1 year of related hospitality experience, strong communication skills, and a commitment to exceeding guest expectations.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of relevant hospitality experience preferred.
• Strong communication and customer service skills.
• Must be flexible and able to adapt to changing needs and schedules.
• Ability to manage time effectively and multi-task in a guest-focused environment.
• Ability to present job-related information clearly to guests and colleagues.
• Strong organizational and interpersonal skills are required.
• Commitment to exceeding guest expectations and supporting Lake Junaluska's mission.

Responsibilities

• Maintain professional appearance, including clean, pressed uniform.
• Assist guests through daily contact with honesty and promptness.
• Clean and maintain furniture, rooms, and guest areas to standards.
• Keep hallways, elevators, meeting rooms, and public areas clean.
• Ensure private rooms and public areas are presentable for guest comfort.
• Vacuum and clean floors and carpets in guest rooms and public spaces.
• Dust and polish furniture; clean windows and doors.
• Disinfect bathroom fixtures and change linens as needed.
• Follow safety policies and report unsafe conditions to supervisor.
• Perform additional duties as assigned.

Skills

Customer service

Communication skills

Flexibility

Teamwork

Education

High school diploma

1 year relevant experience

Job description

Job Details

Job Location: Lake Junaluska Assembly Inc - Lake Junaluska, NC 28745

Position Type: Part Time

Travel Percentage: Up to 10%

Job Shift: Day

Job Category: Hospitality - Hotel

LJA Mission Statement

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Essential Functions

• Must maintain professional appearance including wearing a clean, pressed uniform.
• Must be honest, reliable, and prompt in assisting guests through daily contact.
• Regularly clean and maintain furniture, rooms, and guest common areas on the Lake’s campus to departmental and industry standards.
• Constantly keep hallways, elevators, stairways, meeting rooms, and offices clean, including outside areas.
• Assure appropriate appearance of all public areas and private rooms for guest comfort.
• Vacuums and cleans all floors and carpets in guest rooms or public areas.
• Dusts and polishes all furniture, keeps windows and doors clean.
• Scrubs, disinfects and deodorizes all bathroom fixtures.
• Strips beds, collects dirty linen, and makes beds with fresh linens.
• Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor.
• Perform other duties and responsibilities as assigned and required.

Qualifications: Knowledge, Skills and Abilities

• A combination of education and experience equivalent to a high school diploma and a minimum of 1 year relevant experience.
• Hospitality experience strongly desired.
• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
• Ability to manage time effectively to ensure all tasks are completed in the time allotted.
• Ability to effectively present job related information upon request to customers, clients, and employees of the organization.
• Proven organizational skills and interpersonal skills are required.
• Ability to solve practical problems and handle a variety of customer, clients and employee questions.
• Must possess excellent hospitality skills and a strong desire to foster an attitude of “exceeding guest’s expectations”.
• Ability to support the Mission and Vision of Lake Junaluska is essential.
• Must be willing to work a flexible schedule

Working Conditions

• Moderate to heavy physical activity performing strenuous and non‑strenuous activities with moderate to loud noise.
• Indoor/outdoor work. Frequently exposed to elements such as; heat, cold, wind, rain.
• Ability to coordinate work, frequently moves about, able to stand for prolonged periods of time, walk, sit, manual dexterity, reach with hands and arms, climb or balance, stoop, kneel, talk to and hear and understand staff and customer requests, and also lifts or otherwise move objects weighing up to 50 pounds.
• Must be able to work with a variety of chemicals, including pro‑quaternary and bleach based products.
• Must have good vision to monitor grade of cleaning. Able to identify and distinguish colors; ability to adjust focus, must have depth perception in order to re‑set rooms.

Work Schedule: Monday – Sunday, nights/weekends/holidays as required.

Lake Junaluska is an Equal Opportunity Employer