Banquet Captain: On‑Floor Events Leader

Carneros Inn, LLC; Napa (CA); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with Employer Match

Paid Time Off (PTO) & Sick Leave

Life Insurance

Job summary

Carneros Inn, LLC in Napa, CA seeks a Banquet Captain to lead on-site banquet events, directing staff and coordinating with Culinary and other departments to ensure flawless execution from setup to breakdown.

The ideal candidate brings hands-on leadership, strong attention to detail, and excellent communication to create memorable guest experiences. Typical on-call, hourly, non-exempt role within a luxury resort setting.

Qualifications

• Previous banquet, catering, restaurant, or food and beverage experience required.
• Previous lead, captain, or supervisor experience strongly preferred.
• Luxury hotel, resort, fine dining, or high-volume event experience preferred.
• Strong knowledge of banquet service standards and event execution.
• Ability to read and interpret BEOs, floor plans, event diagrams, menus, and timelines.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to remain composed in a fast-paced environment and adapt to changing event needs.
• Strong attention to detail and commitment to exceptional guest service.
• Ability to effectively direct and motivate a diverse team.
• Must work independently while maintaining strong communication with management.
• California RBS certification required when applicable.
• Food Handler certification required when applicable.
• Flexible schedule including early mornings, evenings, weekends, holidays, extended hours

Responsibilities

• Review Banquet Event Orders (BEOs), event diagrams, menus, timelines, and special requests prior to each event.
• Lead pre-shift meetings to communicate event details, service expectations, assignments, timing, and special guest requirements.
• Inspect event spaces prior to guest arrival to ensure proper setup.
• Ensure events are executed according to the BEO and service standards.
• Serve as a primary contact during events and respond to guest requests.
• Anticipate guest needs and resolve service concerns.
• Coordinate timing of food and beverage service with Culinary and other departments.
• Monitor events and adjust staffing and service flow as needed.
• Communicate dietary restrictions and special requests to the team.
• Oversee event breakdown and prepare spaces for next function.
• Maintain clear communication with Banquet leadership and other departments.
• Complete required event documentation and reports.
• Escalate significant concerns to management.

Skills

Leadership

Communication

Attention to detail

Problem solving

Read BEOs/diagrams

Job description

Carneros Inn, LLC in Napa, CA seeks a Banquet Captain to lead on-site banquet events, directing staff and coordinating with Culinary and other departments to ensure flawless execution from setup to breakdown.

The ideal candidate brings hands-on leadership, strong attention to detail, and excellent communication to create memorable guest experiences. Typical on-call, hourly, non-exempt role within a luxury resort setting.