Banquet Server OnCall

Carneros Resort and Spa; Napa (CA); On-site; USD 25,000 - 41,000; Part time

Job summary

A luxury resort is seeking a Banquet Server to deliver exceptional service at events. This on-call position requires flexibility, particularly during evenings and weekends. Key responsibilities include executing precise banquet service, setting up event spaces, and maintaining cleanliness. The ideal candidate has 1–2 years of experience in banquet or fine dining service, strong guest service skills, and the ability to adapt to guests' needs. Join our team and contribute to unforgettable events.

Qualifications

• 1–2 years of banquet, catering, or fine dining service experience preferred.
• Ability to adapt quickly to event changes or guest needs.
• Experience in luxury hospitality or Forbes service environments is a plus.

Responsibilities

• Execute banquet service with precision and professionalism.
• Set up and break down event spaces, including tables and chairs.
• Greet guests warmly and serve food and drinks courteously.
• Communicate with Banquet Captains, Bartenders, and Culinary teams to ensure smooth event flow and prompt service.
• Maintain cleanliness and presentation of assigned work areas throughout the event.
• Handle guest requests, dietary needs, or service adjustments with professionalism and care.
• Assist with tray passing, food stations, plated service, and event resets as needed.
• Follow safety, sanitation, and service protocols at all times.

Skills

Guest service skills

Teamwork

Attention to detail

Flexibility

Job description

Reports to: Director of Banquets

Classification: On-Call, Hourly, Non-Exempt

Position Overview

The Banquet Server at Carneros Resort and Spa plays a key role in delivering seamless and memorable service during weddings, private dinners, meetings, and resort events. This on-call role requires flexibility—especially for evening and weekend events —a strong attention to detail, and a commitment to luxury service in a dynamic, fast-paced environment.

The ideal candidate is poised, team-oriented, and takes pride in providing anticipatory, polished service that enhances the overall guest experience.

Key Responsibilities

• Execute banquet service with precision and professionalism according to event orders and Forbes-level standards.
• Set up and break down event spaces, including tables, chairs, linens, place settings, buffets, and beverage stations.
• Greet guests warmly, offer beverage and menu information, and serve food and drinks in a courteous and timely manner.
• Communicate with Banquet Captains, Bartenders, and Culinary teams to ensure smooth event flow and prompt service.
• Maintain cleanliness and presentation of assigned work areas throughout the event.
• Handle guest requests, dietary needs, or service adjustments with professionalism and care.
• Assist with tray passing, food stations, plated service, and event resets as needed.
• Follow safety, sanitation, and service protocols at all times.

Preferred Qualifications

• 1–2 years of banquet, catering, or fine dining service experience preferred
• Excellent guest service skills and ability to work in both team and independent settings
• Comfortable with formal service styles (e.g., tray service, multi-course meals, wine presentation)
• Ability to adapt quickly to event changes, special requests, or guest needs
• Experience in luxury hospitality or Forbes service environments a plus

Schedule & Physical Requirements

• On-call position with emphasis on evening, weekend, and holiday availability
• Ability to work a flexible schedule based on event volume and business needs
• Must be able to lift and carry up to 40 pounds , including banquet equipment, trays, and supplies
• Must be able to stand and walk for extended periods and move between indoor and outdoor venues on the resort property