Banquet Captain - On Call

Appellation Healdsburg; Healdsburg (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Weekly pay

Vacation and sick time off

Comprehensive insurance coverage – health, dental, vision

401(k) matching

Holiday pay

Birthday paid holiday

Complimentary meals

Employee discounts on Appellation properties

Job summary

Appellation Healdsburg is seeking a Banquet Captain to lead during events. This role entails supervising banquet staff, ensuring guest satisfaction, and managing event execution to the highest standards.

A successful candidate will have at least 2 years of banquet service experience, strong leadership skills, and the ability to thrive in a fast-paced environment. The position offers weekly pay and a range of benefits including comprehensive insurance coverage and employee discounts.

Qualifications

• Minimum 2 years of experience in banquet service or supervisory roles in luxury hospitality.
• Ability to lift up to 25 pounds and work in a fast-paced environment.

Responsibilities

• Supervise and direct banquet servers during events.
• Conduct pre-event briefings and serve as main contact for guests.
• Ensure proper setup and breakdown of event spaces.

Skills

Strong leadership and interpersonal skills

Ability to multitask and manage large groups

Professional appearance and demeanor

Flexible schedule availability

Job description

Pay rate: $19 per hour.

Overview Of Position

The Banquet Captain is the key leader during events, ensuring flawless execution and maintaining the highest level of guest satisfaction and team coordination.

Primary Duties And Responsibilities

• Supervise and direct banquet servers, bartenders, and housemen during events.
• Conduct pre‑event briefings to review event details and expectations.
• Serve as the main point of contact between guests, kitchen, and service team.
• Ensure proper setup and breakdown of event spaces.
• Maintain cleanliness and safety standards during events.
• Resolve any guest concerns or service issues immediately.
• Ensure adherence to BEOs and service standards.
• Provide feedback to management on event execution and team performance.

Essential Functions (Physical Requirements)

To perform the duties and requirements for this job, you must have the following physical abilities:

• Sit and stand for extended periods of time, walk up and down stairs.
• Enter data into a computer terminal, operate standard office equipment, and use telephone.
• See and read a computer screen and printed matter with or without vision aids.
• Hear and understand speech at normal levels and on the telephone.
• Speak so that others may understand at normal levels and on the telephone.
• Constant: sitting, standing and repetitive use of hands, arms, and legs.
• Frequent: typing, use of mouse, bending of neck, climbing stairs.
• Occasional: twisting of neck.

Requirements

Minimum 2 years of experience in banquet service or supervisory roles in luxury hospitality. Must have the ability to lift up to 25 pounds, bend, stoop, and reach; lift and carry equipment and supplies; walk daily up and down the stairs and sit for periods up to 4 hours and the ability to work in a fast‑paced environment with or without reasonable accommodations.

Skills & Qualifications

• Strong leadership and interpersonal skills.
• Ability to multitask and manage large groups.
• Professional appearance and demeanor.
• Flexible schedule availability.

Benefits

• Weekly pay.
• Vacation and sick time off.
• Comprehensive insurance coverage – health, dental, and vision.
• 401(k) matching.
• Holiday pay.
• Birthday paid holiday.
• Complimentary meals.
• Employee discounts on Appellation properties and dining outlets.

Appellation Healdsburg is an equal opportunity employer.