Banquet Captain / Offsite Catering & Floor Manager

Ontario Trillium Foundation; North Salem (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Team-oriented environment

Impact across events

Job summary

Ontario Trillium Foundation is seeking a motivated Banquet Captain to lead banquet and catering operations, and to serve as Offsite Catering Manager and Restaurant Floor Manager a few nights per week. This hands-on role partners with clients, the kitchen, and front-of-house to deliver outstanding service.

You’ll manage setup, service, and breakdown of events, coordinate logistics, train staff, supervise performance, and ensure cleanliness and efficiency.

Qualifications

• 2+ years of experience in restaurant or banquet management.
• Strong leadership, organizational, and communication skills.
• Ability to multitask and adapt to a fast-paced environment.
• Availability for nights, weekends, and offsite events.
• Professional appearance and commitment to hospitality excellence.

Responsibilities

• Lead setup, service, and breakdown of all banquet and private events
• Manage offsite catering logistics, including staffing, transportation, and setup
• Coordinate with the kitchen and event coordinators to ensure flawless execution
• Train and supervise event and catering staff
• Maintain organization and quality standards for all catering operations
• Act as floor manager during dinner service several nights per week
• Oversee staff performance and guest satisfaction
• Ensure smooth restaurant operations, from service flow to closing duties
• Uphold cleanliness, efficiency, and service excellence throughout shifts
• Communicate with ownership and management to address operational needs

Skills

Leadership

Communication

Multitasking

Availability nights/weekends

Job description

We’re looking for a motivated, detail-oriented Banquet Captain to join our management team. This key position also serves as Offsite Catering Manager and Restaurant Floor Manager, helping oversee dinner service and closing operations a few nights per week.

If you’re passionate about hospitality, leadership, and creating unforgettable guest experiences — both in-house and offsite — we want to hear from you!

About the Role

This is a hands-on leadership position responsible for managing all aspects of banquet and catering events, as well as ensuring smooth and professional restaurant operations. You’ll work closely with our event clients, kitchen team, and front-of-house staff to deliver exceptional service every time.

Key Responsibilities

Banquet & Catering Operations

• Lead setup, service, and breakdown of all banquet and private events
• Manage offsite catering logistics, including staffing, transportation, and setup
• Coordinate with the kitchen and event coordinators to ensure flawless execution
• Train and supervise event and catering staff
• Maintain organization and quality standards for all catering operations

Restaurant Floor Management

• Act as floor manager during dinner service several nights per week
• Oversee staff performance and guest satisfaction
• Ensure smooth restaurant operations, from service flow to closing duties
• Uphold cleanliness, efficiency, and service excellence throughout shifts
• Communicate with ownership and management to address operational needs

Qualifications

• 2+ years of experience in restaurant or banquet management
• Strong leadership, organizational, and communication skills
• Ability to multitask and adapt to a fast-paced environment
• Availability for nights, weekends, and offsite events
• Professional appearance and commitment to hospitality excellence

What We Offer

• Competitive pay based on experience
• Opportunities for advancement and leadership growth
• Supportive, team-oriented work environment
• A chance to make an impact across events, catering, and restaurant service