Banquet Captain: Lead Teams to Great Guest Experiences

The Westin Houston Medical Center; Houston (TX); On-site; USD 55,000 - 75,000; Part time

Job summary

The Westin Houston Medical Center in Houston, TX is seeking a Pearl Banquet Captain to lead the Banquet Team, fostering the Pearl culture within the Food & Beverage department and delivering unrivaled hospitality experiences driven by enthusiasm and compassion.

The role focuses on training, coaching, and empowering associates to execute banquets at the highest level of professionalism, ensuring guest satisfaction and brand standards across all functions.

Qualifications

• Leadership and team coordination skills.
• Commitment to hospitality and Pearl culture.
• Ability to train and motivate staff to deliver high-quality service.
• Strong communication and organizational abilities.

Responsibilities

• Foster the Pearl culture and lead the Banquet Team to excellence.
• Ensure compliance with Pearl standards and procedures.
• Coordinate with Event Manager and banquet staff for all functions.
• Train associates to deliver the best product at brand and procedural standards.
• Manage guest relations and resolve issues to maintain high satisfaction.
• Maintain safety and health guidelines and ensure proper room setup.
• Conduct daily/weekly meetings with enthusiasm and commitment to success.

Job description

The Westin Houston Medical Center in Houston, TX is seeking a Pearl Banquet Captain to lead the Banquet Team, fostering the Pearl culture within the Food & Beverage department and delivering unrivaled hospitality experiences driven by enthusiasm and compassion.

The role focuses on training, coaching, and empowering associates to execute banquets at the highest level of professionalism, ensuring guest satisfaction and brand standards across all functions.