Banquet Captain: Lead Stellar Event Service

The Crescent Hotels Group; Owings Mills (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Gratuities

Exclusive staff perks

Job summary

Marriott Owings Mills Metro Centre is seeking a Banquet Captain to lead and coordinate all aspects of banquets, ensuring flawless service and guest satisfaction. You will supervise banquet staff, collaborate with culinary teams, and anticipate guest needs to deliver memorable events.

This role requires proven leadership in a fast-paced hotel environment, flexible availability for evenings, weekends and holidays, and a commitment to safety and cleanliness.

Qualifications

• Previous experience as Banquet Captain or in a similar leadership role.
• Strong leadership and communication skills.
• Ability to multitask in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Oversee the smooth execution of banquets, ensuring all aspects of the event are flawlessly coordinated.
• Lead and train banquet servers, ensuring they provide exceptional service and adhere to our high standards.
• Collaborate closely with the culinary team to ensure timely and flawless delivery of all food and beverage items.
• Anticipate guests' needs and proactively address any requests or issues that may arise during the event.
• Maintain a calm and composed demeanor under pressure, ensuring all banquets run smoothly and efficiently.
• Uphold the highest standards of cleanliness and organization in banquet areas, ensuring a safe and comfortable environment for guests and colleagues.

Skills

Leadership

Banquet operations

Team training

Guest service

Job description

Marriott Owings Mills Metro Centre is seeking a Banquet Captain to lead and coordinate all aspects of banquets, ensuring flawless service and guest satisfaction. You will supervise banquet staff, collaborate with culinary teams, and anticipate guest needs to deliver memorable events.

This role requires proven leadership in a fast-paced hotel environment, flexible availability for evenings, weekends and holidays, and a commitment to safety and cleanliness.