Banquet Captain

Crescent Hotels & Resorts; Owings Mills (MD); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Gratuities included

Exclusive staff perks

Job summary

Marriott Owings Mills Metro Centre is seeking a Banquet Captain to lead seamless events. You will oversee banquet operations, train servers, coordinate with culinary team, and ensure flawless service, guest satisfaction, and safety standards.

The ideal candidate has leadership experience in banquets, exceptional organization, and flexibility to work evenings and weekends. Join a dynamic team and help deliver memorable events at our premier venue.

Qualifications

• Previous leadership experience in banquets or similar events.
• Strong organizational skills and attention to detail.
• Excellent communication and guest-service mindset.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee banquets from start to finish, coordinating service flow.
• Lead, train, and supervise banquet servers to uphold standards.
• Coordinate with culinary team to ensure timely delivery of food & beverages.
• Anticipate guests’ needs and address requests promptly.
• Maintain calm under pressure and ensure orderly banquet areas.

Job description

Lead the Way to Banquet Excellence: Become our Banquet Captain Extraordinaire!

Are you a natural leader with a passion for orchestrating seamless banquets? Do you possess exceptional organizational skills and a knack for anticipating guests' needs? Look no further! We are seeking a charismatic and experienced Banquet Captain to join our exceptional team at Marriott Owings Mills Metro Centre. If you are ready to take the lead in creating unforgettable banquets and ensuring our guests' experiences are nothing short of extraordinary, we want to hear from you!

Why Join the Team?

• Be part of a renowned banquet venue known for its exquisite events and unparalleled service.
• Work alongside a talented and dedicated team that takes pride in creating unforgettable experiences for our guests.
• Join a company that values your expertise and offers opportunities for personal and professional growth.
• Enjoy competitive compensation, including gratuities, and exclusive perks for our outstanding staff members.

Responsibilities:

• Oversee the smooth execution of banquets, ensuring all aspects of the event are flawlessly coordinated.
• Lead and train banquet servers, ensuring they provide exceptional service and adhere to our high standards.
• Collaborate closely with the culinary team to ensure timely and flawless delivery of all food and beverage items.
• Anticipate guests' needs and proactively address any requests or issues that may arise during the event.
• Maintain a calm and composed demeanor under pressure, ensuring all banquets run smoothly and efficiently.
• Uphold the highest standards of cleanliness and organization in banquet areas, ensuring a safe and comfortable environment for guests and colleagues.

Requirements:

• Previous experience as a Banquet Captain or in a similar leadership role is required.
• A genuine passion for providing exceptional service and creating extraordinary experiences.
• Strong leadership and communication skills to effectively manage and motivate a team.
• Exceptional organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays, as our events may take place during those times.

Preferred Behaviors

• Functional Expert: Considered a thought leader on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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