Banquet Captain: Lead Seamless, Fast-Paced Events

Jazzboline Restaurant & Bar; Snyder (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

None

Job summary

Jazzboline Restaurant & Bar in Amherst, NY seeks a Banquet Captain to lead banquet staff through catered events, ensuring service aligns with the BEO and established standards. You will coordinate with culinary and support teams and serve as a primary contact for event hosts.

Ideal candidates are organized, confident leading a team, and attentive to details of banquet operations. Flexible schedules and a service-oriented mindset are required to succeed in a fast-paced banquet environment.

Qualifications

• Experienced in hotel banquet food and beverage service.
• Able to read and clearly communicate event instructions and BEO details.
• Customer-service focused and confident interacting directly with event hosts and guests.
• Able to communicate effectively with banquet leadership, culinary teams, coworkers, and guests.
• Flexible and able to remain composed during busy events.

Responsibilities

• Attend BEO meetings when the Banquet Manager is unavailable.
• Read and understand BEOs and ensure event rooms are set according to specifications.
• Complete a quality inspection of event spaces before functions begin.
• Oversee events from start to finish and ensure food and beverage items are presented and served correctly.
• Coordinate table assignments, buffet lines, and the overall order and flow of service.
• Conduct effective pre-shift meetings, assign side duties, and direct banquet servers throughout the event.
• Communicate directly with culinary teams during service to support timely and accurate guest service.
• Introduce yourself to the event host or group leader and serve as a primary point of contact during the function.
• Prepare and submit required event paperwork, including consumption reports, pre-shift summaries, end-of-day summaries, inventory, and other documentation needed for accurate billing.
• Maintain clean and organized service stations and ensure proper in-room clearing and breakdown procedures.

Skills

Team leadership

Read BEOs

Customer service

Communication

Flexibility

Education

High school graduate or equivalent

Job description

Jazzboline Restaurant & Bar in Amherst, NY seeks a Banquet Captain to lead banquet staff through catered events, ensuring service aligns with the BEO and established standards. You will coordinate with culinary and support teams and serve as a primary contact for event hosts.

Ideal candidates are organized, confident leading a team, and attentive to details of banquet operations. Flexible schedules and a service-oriented mindset are required to succeed in a fast-paced banquet environment.