Banquet Captain — Lead High-Volume Events

BENCHMARK; Charlottesville (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

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Job summary

Virginia Guesthouse, opening in April 2026 on the Grounds of the University of Virginia, is a 214-room hotel with 25,000 sq ft of conference space. A dynamic team will welcome guests and support events in a vibrant, guest‑first environment.

We are seeking a Banquet Captain to direct setup, service, and teardown for banquet functions, lead hourly servers, and coordinate room layout and service to maximize guest satisfaction and revenues.

Qualifications

• 2-4 years of food service experience, preferably Banquet service.
• Experience in a 4-star, 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Set up for functions including draping, table setting, napkins, drinks, and centerpieces.
• Serve and bus tables; carry trays to function location and clear tables.
• Break down including bussing, linen management, and cleaning back hall.
• Clean and stock workstations, organize storerooms, and manage break stations.
• Assist with event room setup according to meal period and needs.
• Prepare condiments, brew coffee, and keep work areas stocked.
• Serve food and beverages and remove used dishes from tables.
• Explain menu items, cooking methods, and ingredients to guests.
• Address dietary requests and provide guest information as needed.
• Maintain safety and cleanliness; monitor guest satisfaction and resolve issues.

Skills

Food service experience

Experience in 4-5 star venue

Wine/beer/cocktails knowledge

Ability to work under pressure

Communication skills

Job description

Virginia Guesthouse, opening in April 2026 on the Grounds of the University of Virginia, is a 214-room hotel with 25,000 sq ft of conference space. A dynamic team will welcome guests and support events in a vibrant, guest‑first environment.

We are seeking a Banquet Captain to direct setup, service, and teardown for banquet functions, lead hourly servers, and coordinate room layout and service to maximize guest satisfaction and revenues.