Banquet Captain: Lead Events & Guest Experience

1440 Multiversity; Scotts Valley (CA); Hybrid; USD 34,000 - 47,000; Full time

Job summary

1440 Multiversity is seeking a Banquet Captain in Scotts Valley, CA to lead day-to-day execution of programs, events, and food & beverage experiences across the campus. This hands-on supervisory role involves coordinating team, timing, room setup, service, and guest needs from setup through breakdown to ensure the Deep Hospitality the campus is known for.

The role emphasizes leading from the front, coaching hourly staff, and collaborating across Culinary, Front Office, and Facilities to maintain

Qualifications

• At least 2 years of hospitality, banquet, event, or guest-service experience.
• Previous lead or supervisory experience preferred.
• Ability to stay organized and calm when priorities change or several things are happening at once.

Responsibilities

• Lead assigned programs and events from setup through completion.
• Direct team during room setup, service, breaks, receptions, classes, transitions, cleanup, and breakdown.
• Ensure spaces are ready, clean, safe, and set per plan.
• Monitor timing, service flow, staffing, and guest needs; adjust as needed.
• Collaborate with Culinary, Front Office, Program Experiences, Production, Facilities, and other teams.
• Provide day-to-day direction, coaching, and training to hourly team members.

Skills

Guest service

Team leadership

Communication skills

Organization

Tools

BEOs

Event-management systems

Job description

1440 Multiversity is seeking a Banquet Captain in Scotts Valley, CA to lead day-to-day execution of programs, events, and food & beverage experiences across the campus. This hands-on supervisory role involves coordinating team, timing, room setup, service, and guest needs from setup through breakdown to ensure the Deep Hospitality the campus is known for.

The role emphasizes leading from the front, coaching hourly staff, and collaborating across Culinary, Front Office, and Facilities to maintain