Banquet Captain - Lead High-Volume Events at a Resort

BENCHMARK; Live Oak (CA); On-site; USD 15,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality is seeking a highly motivated Banquet Captain to join our team at the Chaminade Resort & Spa in Santa Cruz, CA. You will direct banquet setup, service, and teardown, leading hourly staff to deliver exceptional guest experiences during high-volume events.

Ideal candidates have 2–4 years of food service experience, preferably in banquet settings, and possess knowledge of wine, beer, cocktails, and spirits.

Qualifications

• 2–4 years of food service experience, preferably Banquet service.
• Experience in a 4-star or 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Direct the setup and preparation of banquet rooms for functions.
• Serve and bus tables, and clear tear down banquet rooms after events.
• Lead hourly banquet staff and coordinate room setup and food & beverage service.
• Ensure guest satisfaction, maximize revenues, and maintain safety and cleanliness.
• Assist with event room setup according to meal periods and guest needs.
• Monitor service quality and address guest issues promptly.

Skills

Food service experience

Communication skills

Ability to work under pressure

Guest service oriented

Job description

Pyramid Global Hospitality is seeking a highly motivated Banquet Captain to join our team at the Chaminade Resort & Spa in Santa Cruz, CA. You will direct banquet setup, service, and teardown, leading hourly staff to deliver exceptional guest experiences during high-volume events.

Ideal candidates have 2–4 years of food service experience, preferably in banquet settings, and possess knowledge of wine, beer, cocktails, and spirits.