Banquet Captain: Lead Events & Guest Experience

Atrium Hospitality; Hampton (VA); Presencial; USD 20.000 - 29.000; Jornada completa

Descripción de la vacante

Atrium Hospitality in Hampton, VA is hiring a Banquet Captain to lead the setup and breakdown of events, coordinate service flow, and guide a banquet team to deliver outstanding guest experiences.

You will handle AV setup, assist with scheduling and training, and ensure safety through required food and alcohol certifications or willingness to obtain them within 90 days. This full-time position offers competitive pay and benefits.

Formación

• Customer service experience—because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two.
• Leadership potential or experience—you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style.

Responsabilidades

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china only.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
• Handle audio-visual setup and troubleshooting—yes, you’ll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.

Conocimientos

Customer service

Banquet service

Leadership

Certifications

Physical stamina

Descripción del empleo

Atrium Hospitality in Hampton, VA is hiring a Banquet Captain to lead the setup and breakdown of events, coordinate service flow, and guide a banquet team to deliver outstanding guest experiences.

You will handle AV setup, assist with scheduling and training, and ensure safety through required food and alcohol certifications or willingness to obtain them within 90 days. This full-time position offers competitive pay and benefits.