Banquet Captain: Lead Events & Guest Experience

Expotel Hospitality; Baton Rouge (LA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Life Insurance

Disability insurance

Employee Assistance Program

Discounted Rooms Programs

Paid Holidays

Paid Vacation & Sick Time

401(k) Retirement Savings Plan

Tipped position

Job summary

Watermark BR in Baton Rouge is hiring a Full-Time Banquet Captain to supervise service at banquet functions and ensure high hotel standards are met. The role involves coordinating with the Banquet Manager, reviewing BEOs, and maintaining guest satisfaction throughout events.

The position is tipped, with comprehensive benefits and opportunities to work in a historic Marriott Autograph Collection property in downtown Baton Rouge. Training and supportive team environment available.

Responsibilities

• Respond to guests' needs in a timely manner.
• Assist Banquet Manager with schedule creation and wage reports.
• Inspect setup of meeting and banquet functions against BEO.
• Liaise between Sales/Catering and in-house contacts.
• Maintain a courteous and attentive demeanor to guests and staff.
• Prepare room according to BEO and meal functions.
• Follow money handling procedures when serving guests.

Job description

Watermark BR in Baton Rouge is hiring a Full-Time Banquet Captain to supervise service at banquet functions and ensure high hotel standards are met. The role involves coordinating with the Banquet Manager, reviewing BEOs, and maintaining guest satisfaction throughout events.

The position is tipped, with comprehensive benefits and opportunities to work in a historic Marriott Autograph Collection property in downtown Baton Rouge. Training and supportive team environment available.