Banquet Captain: Lead Elevated Event Experience

Crestview Management, LLC; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Short/Long-Term Disability Insurance

Vision

Critical Illness

Accidental

401(k) and company match

Paid Time Off (PTO)

Hotel rooms and discounts

Job summary

Crestview Management, LLC in Phoenix, AZ is seeking a Banquet Captain to oversee banquet operations and ensure exceptional service for events. You will coordinate with event planners, kitchen staff, and management to deliver memorable experiences for guests.

The role requires strong leadership, attention to detail, and the ability to manage multiple tasks in a fast-paced environment, including evenings and weekends. Competitive benefits are offered to support staff and guests alike.

Qualifications

• Previous experience in banquet or event management is required.
• Strong leadership and team management skills are essential.
• Excellent communication and interpersonal abilities are expected.
• Able to work evenings, weekends and holidays as needed.

Responsibilities

• Supervise and lead banquet staff during events to ensure high-quality service and guest satisfaction.
• Coordinate setup and breakdown of banquet rooms according to event specifications.
• Communicate effectively with event planners, kitchen staff, and management to ensure seamless event execution.
• Monitor service standards and address issues promptly to maintain a positive guest experience.
• Train and mentor banquet staff, providing guidance and support as needed.
• Ensure compliance with health, safety, and sanitation standards.
• Assist with inventory management and ordering of banquet supplies.
• Handle guest inquiries and resolve complaints professionally and efficiently.

Skills

Leadership

Communication

Organizational Skills

Multitasking

Flexibility

Job description

Crestview Management, LLC in Phoenix, AZ is seeking a Banquet Captain to oversee banquet operations and ensure exceptional service for events. You will coordinate with event planners, kitchen staff, and management to deliver memorable experiences for guests.

The role requires strong leadership, attention to detail, and the ability to manage multiple tasks in a fast-paced environment, including evenings and weekends. Competitive benefits are offered to support staff and guests alike.