Banquet Captain: Lead & Elevate Guest Experience

Stonebridge Companies; Warren Township (NJ); On-site; USD 20,664,000 - 28,929,600; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k) matching

Wellness support

Life and disability coverage

Travel and lodging perks

Tuition aid

Job summary

Stonebridge Companies in Warren, New Jersey is seeking a Banquet Captain to oversee the setup, service, and breakdown of banquet events, ensuring guest satisfaction. You will work closely with the Banquet Manager to coordinate operations and supervise staff.

The role requires 2+ years in banquet or event management, strong leadership, and ability to manage multiple events. Proficiency with POS systems and event management software is preferred; flexibility for nights, weekends, and holidays.

Qualifications

• 2+ years of experience in banquet or event management, preferably in a supervisory role.
• Strong leadership and communication skills.
• Ability to manage multiple events simultaneously and make adjustments as needed.
• Knowledge of banquet setups, service standards, and health/safety regulations.
• Proficiency in using point-of-sale systems and event management software.
• Ability to work well under pressure and maintain a positive attitude in high-paced environments.

Responsibilities

• Provide professional and courteous service at all times during banquet events.
• Ensure timely and efficient setup of all function rooms in accordance with event specifications.
• Maintain inventory levels of banquet supplies and equipment.
• Supervise and direct banquet servers, bartenders, and house-persons to ensure consistent service.
• Work with the Banquet Manager to manage event schedules and last-minute changes.
• Ensure proper cleaning and storage of all banquet equipment after events.
• Coordinate with clients during events to ensure satisfaction and address any concerns.
• Assist in setting up function rooms according to client and event requirements.
• Collaborate with the kitchen and other departments to ensure smooth service flow during events.
• Conduct pre-event meetings to communicate event details to staff.

Skills

Leadership

Communication

Multi‑tasking

Health/safety knowledge

POS systems

Event management software

Work well under pressure

Tools

POS systems

Event management software

Job description

Stonebridge Companies in Warren, New Jersey is seeking a Banquet Captain to oversee the setup, service, and breakdown of banquet events, ensuring guest satisfaction. You will work closely with the Banquet Manager to coordinate operations and supervise staff.

The role requires 2+ years in banquet or event management, strong leadership, and ability to manage multiple events. Proficiency with POS systems and event management software is preferred; flexibility for nights, weekends, and holidays.